Younger Nissan of Frederick - Service Center

Overall was a great experience. I went in for service mid-afeternoon and the team was able to provide the service. The car needed some additional service, that the original plan, and they were able to co mid-afeternoon and the team was able to provide the service. The car needed some additional service, that the original plan, and they were able to completed at the same time. I also appreciate the fact that you provide military discounts. More

The process was quick and painless. The employees worked well together to get me in my Altima despite a big snow storm beginining to start. The employees working were very friendly and informative. I will well together to get me in my Altima despite a big snow storm beginining to start. The employees working were very friendly and informative. I will bring my Altima there for any service needs and recommend to others. The price was good because I purchased the 65K mile package with my Altima which allowed this to be free. Good experience. More

Mr. Younger at Frederick Nissan has a wonderful talent of professionals that I believe are very great to work with. He is very lucky to have a team with members like Doug, Denny, and Gary Lewis. I appreciate professionals that I believe are very great to work with. He is very lucky to have a team with members like Doug, Denny, and Gary Lewis. I appreciate everything they did for me. I look forward to working with Frederick Nissan based on the out come of my Nissan USA service campaign. More

Gary Lewis was working at Rockville 355 Nissan and always when I had to take my car for services, he always was there doing my paperwork for my car. One day, I passed by Nissan Frederick to ask something and when I had to take my car for services, he always was there doing my paperwork for my car. One day, I passed by Nissan Frederick to ask something and he was there helping me with my car. He is a nice guy and always makes you feel well. I am satisfied with the results and the price, because before I check some other places to take my car and their prices were to high. More

Doug was very friendly and helpful both this time as well as when I had originally come in for them to look to see which part was needed for my truck. I had come in for a replacement of a recalled part on my as when I had originally come in for them to look to see which part was needed for my truck. I had come in for a replacement of a recalled part on my Frontier. The truck was ready in a much quicker time than I had expected. More

Scheduled my car for a recall and oil change. Took it in, they had the car all day and did not tell me that they did not have the part. Now I have to take it back in again! That is why I made the appoi in, they had the car all day and did not tell me that they did not have the part. Now I have to take it back in again! That is why I made the appointment in the first place. They did do the oil change. It is just poor communication and another inconvience. More

Doug and Marty have been taking care of my Nissans for years. I currently own 3 Nissans and bring them all to Frederick because of the great support I get from these guys and their teams. I completely t years. I currently own 3 Nissans and bring them all to Frederick because of the great support I get from these guys and their teams. I completely trust their judgment and recommendations. They are always understanding about expenses and prioritize vehicle work to keep my family and I safe and on the road. Take care of these guys.....I'll keep coming back to Frederick for maintenance because of their outstanding expertise and customer support. Terry Tielking More

My visits to Nissan Service Dept. are always met with smiles. The people are very friendly and willing to find out out the concerns for my vehicle and take care of the issues right away. I was also p smiles. The people are very friendly and willing to find out out the concerns for my vehicle and take care of the issues right away. I was also pleased with how easy it was to request a rental car during my service. I usually take my car in the night before and drop it off -- or take the shuttle to my work. Since it was a day that would not be as convenient to do that - I requested a rental. I have been pleased with the service so far -- I look forward to many more successful visits. Thanks Nissan! Sincerely, Amy Tu More

I had my 1997 maxima serviced Jan 18, 2011. (1) Part of the exhaust heat shield had rusted and fallen off. Doug clearly explained all options and their safety implications. I was able to choose the lowest the exhaust heat shield had rusted and fallen off. Doug clearly explained all options and their safety implications. I was able to choose the lowest cost option with confidence based on Doug's explanation. I really appreciated his integrity and looking at the situation from my perspective. (2) He clearly explained the service options in the same manner and I was able to choose which ones to do from my perspective. (3) Also, they had a shuttle take me home. Every one: cashier, mechanics, sales all were helpful and friendly. Sincerely, Guy Henry More

I think the prices are a little high and the staff could clean the dirt off the steering wheel from their hands. I have always taken my vehicles to this dealership for service since I have bought 5 vehicles clean the dirt off the steering wheel from their hands. I have always taken my vehicles to this dealership for service since I have bought 5 vehicles there. Very happy that the dealership gets my vehicle in for service quickly. More