Younger Nissan of Frederick - Service Center
Frederick, MD
630 Reviews of Younger Nissan of Frederick - Service Center
I purchased and had new tires installed at Sears and in the process they determined they needed to replace one of my TPMS sensors but when complete, they also determined they did not have the appropriate e the process they determined they needed to replace one of my TPMS sensors but when complete, they also determined they did not have the appropriate equipment needed to register the new sensor to the Versa body control module (BCM) as needed. I then contacted Frederick Nissan and spoke with John Konstandinidis who provided me with the cost, scheduled me in to do the work and when I brought the car in, the work was done within 25 minutes and I was on my way. I think it worth mentioning that I was particularly pleased that the service department did not make any attempt to get me to do any additional kinds of maintenance at that time, something that I have experienced in the past and found quite annoying. More
Came in for oil change. Gary notified me of the recall on my Pathfinder. With my concurrence, they proceeded with the completion of the recall repairs. Both Gary and John were extremely polite and helpful th my Pathfinder. With my concurrence, they proceeded with the completion of the recall repairs. Both Gary and John were extremely polite and helpful throughout the experience. More
Doug was very helpful and informative. Dough was very prompt in letting me know when my vehicle would be ready and try to ensure it was ready when I got there. prompt in letting me know when my vehicle would be ready and try to ensure it was ready when I got there. More
The customer service was great in the morning when I brought my car in. When I picked my car up not so great. John just took me to sign papers and get my key. He did ask if I had any questions. I did brought my car in. When I picked my car up not so great. John just took me to sign papers and get my key. He did ask if I had any questions. I did not like that John did not walk to my car with me to look over the sun roof, to say anything about the smell, how it worked or anything. Yes he did give me the information about it but I think he still had an obligation to go over it with me personally. Then I set up my next appointment for my new car which can not be done until Oct 4th. I think that is to far off. Thanks Vera Bass More
I came in to have service on my car, at the spare of a mintue, and Doug was very helpful and informative, he explained everything to me, took my car in right away. the gentlement who worked on my car was mintue, and Doug was very helpful and informative, he explained everything to me, took my car in right away. the gentlement who worked on my car was great too. Explained what I needed to have done the next time on my visist. More
The people are very friendly and service was fast and you can see the care the techs take with your vechiele thru the glass. They need to track customer agreements better. can see the care the techs take with your vechiele thru the glass. They need to track customer agreements better. More
I have only ever been to this dealership for oil changes and routine maintenance during their Saturday's Express Service, but I can say that they have always been fast and very courteous. This is my first N and routine maintenance during their Saturday's Express Service, but I can say that they have always been fast and very courteous. This is my first Nissan (which I purchased at this dealership). They have made it a great, trouble free experience which I hope will continue. More
Car was brought in for oil/filter change. When I came to Car was brought in for oil/filter change. When I came to pick up car - key was not at cashier window, no one sure where it was. I was going to be ch Car was brought in for oil/filter change. When I came to pick up car - key was not at cashier window, no one sure where it was. I was going to be charged for the oil/filter change until I explained that purchased a plan that gave me free oil changes when I purchased the car. More