Younger Nissan of Frederick - Service Center

Very please with my time and service at your dealership. Will come back for my service there.Will tell everybody about the time I was there. Will come back for my service there.Will tell everybody about the time I was there. More

Staff was ready at my scheduled time for service and the car was finished when promised. The staff was very friendly and receptive to my questions. car was finished when promised. The staff was very friendly and receptive to my questions. More

From the time i drove into the service center i was waited on with due diligence and profesionalism takeing my request for the service i needed and asking me if i had ever been there and than taking it waited on with due diligence and profesionalism takeing my request for the service i needed and asking me if i had ever been there and than taking it from there directing me to the waiting area never asking me my name etc which was great. the next time she spoke to me she called me by name super job Amanda. I would also like to thank Doug Rice my agent i do look for when i come in for service other than and the quick oil change that i needed this day. he took the time to say good day nice to see me and shook my hand. I would like to thank the following employees for smileing and saying hello. Alvin Baylor-Gary Lewis-Devynn White Many others walked by but didn't give me the time of day. I like walking around the show room when i first arrive and see if there are any new models on the floor. More

They got me in and out within an 1.5 of setting the appointment in the morning. They did a good job in figuring out what the problem was. appointment in the morning. They did a good job in figuring out what the problem was. More

Leonie was very cheerful, friendly and helpful. She went out of her way to answer my questions and provided very useful information that I was not aware of. Very professional service person. out of her way to answer my questions and provided very useful information that I was not aware of. Very professional service person. More

I have been here before. I love the way I am treated. I have never had a problem when coming to this dalership. I came in on my lunch break for an express oil change and I was out in a flash. I had jus have never had a problem when coming to this dalership. I came in on my lunch break for an express oil change and I was out in a flash. I had just sat down in the lounge and was having a nice bag of hot fresh popcorn and enjoying the Free Wi-FI when Amanda came out and told me I was all ready to go!!! I went to the checkout and paid only 24.99 for my oil change and mulitpoint inspection and I was out the door!!! I highly recommend this dealership. More

I have dealt with one person when getting my truck serviced. Amanda has been great and the service is fantastic. I have never waited more than 25 minutes to get my truck serviced. serviced. Amanda has been great and the service is fantastic. I have never waited more than 25 minutes to get my truck serviced. More

The friendliness and professionalism from the moment I The friendliness and professionalism from the moment I got there and the quickness of my visit were amazing. Set my day off on the right foot. Made The friendliness and professionalism from the moment I got there and the quickness of my visit were amazing. Set my day off on the right foot. Made me smile the rest of the day. Thank you for making me smile! More

Very friendly professional staff. I usually do not like dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very helpful with service questions I had. I really like the oil change service. No appt. necessary. Very prompt and courteous. Overall a good dealership experience. More

Leonie Null was very helpful from setting up the appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what nee appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what needed to be done and what was not immediately necessary but would need to be repaired in the future. This was very helpful since we are retirees on a fixed income and need to budget our car repairs. Leonie's customer service skills are excellent! We felt like she, representing Frederick Nissan, really cared. We have been having our Nissans serviced in Frederick since our first Nissan in 1994 and would not consider going anywhere else. Thanks so much. More