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Younger Nissan of Frederick - Service Center

Frederick, MD

4.6
630 Reviews

630 Reviews of Younger Nissan of Frederick - Service Center

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March 20, 2021

Came to Nissan for a walk in oil change on my truck. In and out in a very reasonable time. Doug was really helpful and kept me up to date on the status while I waited. Doug also went over the inspection re More

by IanG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lillie Umberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

The staff is knowledgeable and friendly and are happy to The staff is knowledgeable and friendly and are happy to answer my questions. Brenton always goes above and beyond when I call or stop in. More

by dlharmon6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Regan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Spear
Feb 25, 2021 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments and your wonderful recommendation, it truly means a lot to us! If there's anything more we can do, please don't hesitate to reach out! We look forward to your next visit! Take care! Thank You Again, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

February 11, 2021

Super Nice people !! Mrs.Debby helped me get my plates super easy and even gave me some really good advice. Great Dealership I recommend to every one ! More

by Bernard Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Asare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments about our team and your wonderful recommendation, it means a lot to us! If there's anything more we can do, please don't hesitate to reach out! We hope you have a great day! Thank You Again, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

October 03, 2020

As always, Joe provided the utmost customer service during my recent visit to Younger Nissan. He's personable, knowledgeable, proficient. Outstanding! An asset to YOUNGER. More

by rkramer50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Geisbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Younger Nissan of Frederick responded

Thank you so much for sharing your experience, your positive review means a lot to us! If there's anything more we can do, please let us know. We look forward to your next visit! Take care! Thank You, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

September 11, 2020

Great service all around, I would not trust anyone else to work on my Nissan Armada. I will recommend them to anyone and everyone that needs service!! More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergiu Pricepa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments about our service team! Your review and high star rating really mean a lot to us! If you have any further questions or concerns, please don't hesitate to reach out, we're always happy to help. We look forward to your next visit! Thank You, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

Sep 16, 2020 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments about our service team! Your review and high star rating really mean a lot to us! If you have any further questions or concerns, please don't hesitate to reach out, we're always happy to help. We look forward to your next visit! Thank You, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

September 02, 2020

Sergiu Pricepa as always went above and beyond to take care my car. His great customer service and honestly had earned our loyalty to the brand. More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergiu Pricepa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Younger Nissan of Frederick responded

Thank you so much for your kind comments about Sergiu. Your high star rating and recommendation mean a lot to us! If you have any further questions, please feel free to call or stop by, we're always happy to help! We hope to see you soon! Have a wonderful day! Thank You, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

August 11, 2020

troubleshooting an issue awesome customer attention and troubleshooting an issue with a service contract. Brandon took time in his busy day to clear the matter up. Thumbs up! More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Younger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

Younger Nissan of Frederick responded

Thank you for your feedback and high star rating, we really appreciate it! If you have any further questions, please give us a call, we're always happy to help! We hope to see you soon! Have a great day! Thank You, Kind Regards, Jackie Whitworth Customer Satisfaction Manager Younger Nissan of Frederick 301-662-0111

February 24, 2020

I wrote an earlier review with a strong complaint about my experience with Service Rep., Carl & about my disappointment of how I thought handled by upper Management of Younger Nissan. I now must write th More

by dbrocato321
Recommend Dealer
Yes
Employees Worked With
Steve Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Barber
December 01, 2019

Amazing !!! I still feel if I could give this dealership all the stars I would, this is my second time here and I still am very impressed. It started with a phone More

by Karlisha Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sorice, Michael Acri, Aaron Thompson
Dec 03, 2019 -

Younger Nissan of Frederick responded

Thank you for taking the time to tell us about your experience at Younger Nissan of Frederick. We appreciate your feedback since it helps us improve our dealership experience. We absoultly love hearing stories like this! As the Owner Loyalty Manger of Younger Nissan of Frederick, I’m happy to hear that the customer service provided by our staff was above expectations. We are glad to hear our team impressed you, we will try to keep up the good work! I'll be sure to let them all know how happy you are with the service you received. If there is anything that you would like to tell us or that we could be doing better please reach out to me by replying to this email or by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Sincerely, Jamie Holden Owner Loyalty Manger Younger Nissan of Frederick 301.360.1052

December 01, 2019

I was very excited to finance my first car. Jay and the team worked together to make sure I got the best deal they had More

by Kenny
Recommend Dealer
Yes
Employees Worked With
Jayvontai Duck
Dec 03, 2019 -

Younger Nissan of Frederick responded

Thank you for taking the time to tell us about your experience at Younger Nissan of Frederick. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manger of Younger Nissan of Frederick, I’m happy to hear that Jay's customer service was above expectations. We are glad to hear our team impressed you, we will try to keep up the good work! I'll be sure to let them all know how happy you are with the service you received. If there is anything that you would like to tell us or that we could be doing better please reach out to me by replying to this email or by calling me directly at 301.360.1052. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Sincerely, Jamie Holden Owner Loyalty Manger Younger Nissan of Frederick 301.360.1052

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