Younger Nissan of Frederick - Service Center

I have an Infiniti. The prices for service are very responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. More

So far the service we've received has been pretty good. (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and instal (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and install the remote start. The vehicle needed to be cleaned up after we arrived and it was noticed by your service advisor (Ms Leonie Null) that the cleanliness was not up to your dealership's standards so it was 'rinsed' off before we took possession. After we departed the dealership, we noticed that, even though the car had been detailed, the windshield - both inside and out needed additional cleaning. Driving into the setting sun it was very difficult to see through the streaks. That's really the only complaint - the windshield didn't seem to meet your standards. We'll be back though - I'm sure it was only an oversight - particularly since we picked it up on a Friday afternoon. (folks were probably thinking about the weekend). More

Gary and Doug are awesome people to have on your team Steve.I will buy a new car from your dealership when the time comes due Steve, thanks for the great service. Steve.I will buy a new car from your dealership when the time comes due Steve, thanks for the great service. More

John greeted me with a smile. I came for an oil change, but was within 100 miles of my 15,000 servicing. John worked with me to get that done quickly as I had a meeting in 2 hours. I didn't expect such q but was within 100 miles of my 15,000 servicing. John worked with me to get that done quickly as I had a meeting in 2 hours. I didn't expect such quick service, but now it's done before my trip next week. Thanks John.. More

Came in for a 180,000 tune-up. Doug usually takes care of me but he was busy when I arrived so John stepped in right away. That's the great customer service I'm come to expect from Frederick Nissa. I li of me but he was busy when I arrived so John stepped in right away. That's the great customer service I'm come to expect from Frederick Nissa. I like the new setup of the service advisor's work stations too. As always, the technician did a great job on the service and spotted an item I hadn't noticed myself recently. With the advisor's and tech's knowledge, experience and workmanship, I should hit 200,000 miles easy! As always, Cheryl got me checked out quickly even with training a new cashier, who seemed to be cathing on rather quickly. More

Was satisfied with service in timely manner. Staff was courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. More

Beginning with my phone call requesting service for a very strange noise my Maxima was making to picking up my car after being repaired, my experience at Frederick Nissan was exceptional. Doug was very k very strange noise my Maxima was making to picking up my car after being repaired, my experience at Frederick Nissan was exceptional. Doug was very knowledgable and helpful on the phone. My car was scheduled for service immediately. He even identified the problem and assured me they could fix it. When I arrived, Leonie was friendly, understanding and prompt. The waiting area is customer friendly. The service was completed within the timeframe I was given. Overall, my visit to Frederick Nissan Service Center was "Great". More

Gary, Steve, and Waldo are great to work with. They do a great job and take the time to explain the service required and to provide an estimate. I appreciate the time they take with me and the quality of t great job and take the time to explain the service required and to provide an estimate. I appreciate the time they take with me and the quality of their work. More