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Younger Nissan of Frederick - Service Center
Frederick, MD
630 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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630 Reviews of Younger Nissan of Frederick - Service Center
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September 13, 2013
Bad from start to finish. They are a Nissan dealership but dont offer proper packages for recommended services by Nissan!!! Instead they try to gouge you on what is needed to be done. Just ridiculous. but dont offer proper packages for recommended services by Nissan!!! Instead they try to gouge you on what is needed to be done. Just ridiculous. I was personally lied to twice in the same service, once straight to my face. Work done is not even of the best quality. Went in for service and work on my power steering, they "fixed" my power steering but it still makes the same grinding noise as it did before it went in. So for $500....what did they do???? If you can help it, go somewhere else for service. More
by bam26
Employees Worked With
Phil in service
September 12, 2013
My experience at Younger Nissan was great, definitely a no hassle, and pleasant. I took my vehicle in for a oil service, James was polite, helpful and very knowledgeable. He gave my wife and I an accurate no hassle, and pleasant. I took my vehicle in for a oil service, James was polite, helpful and very knowledgeable. He gave my wife and I an accurate time slot of how long our car would be in maintenance, so we could decide to stay or take a walk. He gave various options for continued and future services. He also had no problem coming from behind his desk to ensure our visit was a quality one, Outstanding. Can’t end this without mentioning Kevin, It was good to see him again. He sold us the car, he went the extra mile for us by running down a post purchase issue. He made it happen, he didn’t leave us hanging and hoping for the best, he followed the matter through to the end. Great work guy’s. Torrell Smarr More
by smarrt
Employees Worked With
James
August 28, 2013
My Nissan Altima lost connection with my cellular phone. James Fink was very helpful scheduling a convenient time for me to deliver the car. I brought my laptop with me to do some work while I waited for t James Fink was very helpful scheduling a convenient time for me to deliver the car. I brought my laptop with me to do some work while I waited for the repair to be done. They fixed my bluetooth connection so quickly I barely had time to get to work. James also printed out a list of compatible phones should I decide to purchase a new one (my contract is almost up). I am very pleased with the service and overall experience at Younger Nissan. Five Stars. More
by dbhoward
Employees Worked With
James Fink
August 25, 2013
I am always greeted with a smile and a good morning, even at 7:30am in a Saturday Morning. Customer service is always a plus here. I always have fast friendly service. Usually in and out in a half hour. at 7:30am in a Saturday Morning. Customer service is always a plus here. I always have fast friendly service. Usually in and out in a half hour. More
by Eckstine
Employees Worked With
August 20, 2013
Doug Rice and Gary Lewis always make you feel like you are the most important customer they have. It is appreciated. It has been a real pleasure to do business with them. are the most important customer they have. It is appreciated. It has been a real pleasure to do business with them. More
by johngrob
Employees Worked With
August 18, 2013
Sergiu Pricepa is ALWAYS extremely friendly and thorough each time I visit. I purchased two Nissans within a week, one for me and one for my wife - we bring them in at the same time for service, and I alway each time I visit. I purchased two Nissans within a week, one for me and one for my wife - we bring them in at the same time for service, and I always look forward to seeing Sergiu. He represents your organization extremely well, please recognize him for his hard work. Michael Gray More
by mgandmv
Employees Worked With
August 16, 2013
Excellent customer service. The staff were friendly, very polite and able to answer all my questions with great articulation. Fast and thorough check. Comfortable area while you wait. polite and able to answer all my questions with great articulation. Fast and thorough check. Comfortable area while you wait. More
by AndiniG
August 16, 2013
Serglu was very helpful and honest with what my car needed. I'm glad I purchased my car here 2 years ago and will continue to come back for service. needed. I'm glad I purchased my car here 2 years ago and will continue to come back for service. More
by FMuniz
Employees Worked With
August 11, 2013
Great customer service from Doug Rice. My car was in the shop for repair for 3 days and he kept us inform thoughout that time. I would like the dealership to have a defined car loaner program. It would be shop for repair for 3 days and he kept us inform thoughout that time. I would like the dealership to have a defined car loaner program. It would be awesome. Otherwise, great experience! More
by ssagna
August 11, 2013
Mr. Fink was very courteous when contacting me to advise that parts had arrived to complete a warranty repair on my Altima's heated seat. The repair was done promptly and I was notified of a Technical Serv that parts had arrived to complete a warranty repair on my Altima's heated seat. The repair was done promptly and I was notified of a Technical Service Bulletin on another vehicle issue which corrected some brake noise that I was hearing when initially applying the brakes. I will say that I have had a good experience with this dealership starting with the sales contact with Kyle Warfield and now with service and maintenance. More
by dvbrjb
Employees Worked With
James Fink
