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Younger Nissan of Frederick - Service Center

Frederick, MD

4.6
630 Reviews

630 Reviews of Younger Nissan of Frederick - Service Center

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October 13, 2015

Good but expensive The dealership staff was very friendly but scheduled service took a long time. My car was there from 10a-5p to get brakes and rotors. The price seemed More

by Saubertin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 20, 2015 -

Younger Nissan of Frederick responded

We thank you for taking the time to let us know about your service experience at Younger Nissan. We do apologize for the inconvenience in the long day of service. Our team of experts are thoroughly trained in all things Nissan, so you can always trust that your vehicle will be serviced to the highest quality and Nissan safety standards. Once again, we thank you for taking the time to let us know how we are doing. If we can be of further assistance, please feel free to give us a call. Steve Farley GM - Younger Nissan

October 12, 2015

Oil change and rotation went well. I recently took my 2013 Murano in for an oil change and tire rotation. I had a coupon that made the price very reasonable, otherwise it may not have More

by jnps37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2015 -

Younger Nissan of Frederick responded

Thank you so much for taking the time to tell us about your experience at Younger Nissan; and for giving us the opportunity to service your Murano. Our Nissan certified technicians are highly trained to provide the best Customer Car Care possible for your Nissan. We do hope you will choose to return for all of your service and automotive needs in the future. Please let us know if we can be of further assistance. Steve Farley GM - Younger Nissan

October 05, 2015

30k servicing visit Web was easy to use to get an appt. the service tech was excellent and found a way to reduce my costs while providing the full service requirements of More

by Arch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Bostic
Oct 06, 2015 -

Younger Nissan of Frederick responded

That is great news! An easy process, efficient service and saving money is the perfect win-win situation. We are happy to hear that our team went beyond meeting your expectations in providing exceptional service. Thank you for taking the time to let us know how we are doing! Please don't hesitate to give us a call if we can be of further assistance. Steve Farley GM - Younger Nissan

September 28, 2015

Great Service and Personnel The Younger crew did a very good job as usual on routine maintenance on a 2013 NV Passenger van. A miscommunication led me to have to bring the van b More

by nvp2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bromwell
Oct 05, 2015 -

Younger Nissan of Frederick responded

Happy to hear that the service on your 2013 NV was completed to your satisfaction. We apologize for the inconvenience of having to return the next day, and thank you for your patience and understanding in that situation. As we always strive for the very best service possible, it is nice hear for you on how we are doing. Thank you for taking the time to let us know! Steve Farley GM - Younger Nissan

September 26, 2015

Expectations finally met As an active duty military member my nissan and i have been all over the country and interacted with aeveral bissan dealers throughout. My experience More

by Bosticdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the name if the technician, Allen Bostic
Oct 05, 2015 -

Younger Nissan of Frederick responded

Outstanding News! We love to hear how we are doing, and we certainly appreciate you letting us know. Sounds like you and your Nissan have quite the travel story to tell. Thank you for trusting in our service team here at Younger Nissan with your automotive repair needs. Please don't hesitate to let us know if we can be of further assistance. More importantly, Thank you for your Service! Steve Farley GM - Younger Nissan

September 24, 2015

awesome experience They take the time to do things right at this dealership, they listen to your concerns. If you need a new or used car see Steve Farley, he is a great More

by alanidoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allen Bostic
Oct 05, 2015 -

Younger Nissan of Frederick responded

Thank you so much for your kind words. We take great pride here at Younger Nissan in making sure your new vehicle purchase or service work is exceptional. Your opinion is very important to us and we appreciate you letting us know how we are doing. Please let us know if we can be of further assistance. Steve Farley GM - Younger Nissan

September 23, 2015

Thermostat not working I took an appointment for the heat not working. They had my car repaired and returned to me the same day. Great customer service from Doug Rice as alw More

by ssagna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2015 -

Younger Nissan of Frederick responded

Yikes! That is never fun. I am happy to hear that Doug was able to get the thermostat fixing! We sincerely appreciate your business and value your kind feedback. Regards, Steve Farley GM/Managing Partner

September 16, 2015

Cold... uncaring... and selfish My experience with your department has been awful... I feel you only care about money and not the loyal owners. I bought two cars from your dealershi More

by dont_buy_from_Younger_nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
September 08, 2015

express service I always have my car serviced at Younger Nissan. Sergiu is always more than polite and actually remembers my name when I pull up. That is a nice sur More

by dvarros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 09, 2015 -

Younger Nissan of Frederick responded

Way to go Sergiu! We sincerely appreciate your being a loyal Younger Nissan customer and value your kind and generous feedback. Regards, Steve Farley GM/Managing Partner

September 02, 2015

Quick and fantastic! These people do a tremendous job. The recent bodywork on my Mazda looks like new! This is the second repair they have done on this particular car an More

by Njk1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2015 -

Younger Nissan of Frederick responded

Way to go team! This is exactly what I like to hear. We sincerely appreciate your business and value your kind feedback. Regards, Steve Farley GM/Managing Partner

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