Younger Nissan of Frederick - Service Center

Impressive introduction to service Younger Nissan of Frederick performed maintenance associated with a 45,000-mile inspection on a 370Z that I purchased elsewhere. I found the service d Younger Nissan of Frederick performed maintenance associated with a 45,000-mile inspection on a 370Z that I purchased elsewhere. I found the service department staff to be friendly, attentive, professional and competent, and am optimistic that this is a start to relationship that will keep my Z running great and further commendations of Younger Nissan for excellent service. More

Car servicing I recently visited younger Nissan for the usual recommend oil change. When I arrived I was greeted by the staff, who were ready to help me with what I I recently visited younger Nissan for the usual recommend oil change. When I arrived I was greeted by the staff, who were ready to help me with what I needed. Like I said, I purchased the oil change with multi point inspection. Usually this is a quick service but I guess everybody wanted to get their car serviced because, mike, my customer service rep informed me that it was going to be a wait of a half hour to an hour. The allotted time passed(about 45 mins), and my car was ready. Mike greeted me in the waiting area to let me know how everything went. Mike gave a print out of everything about the car. From the multipoint inspection he let me know about a couple of red flags on my car from a detail report I received. He explained the process and pricing of everything so I would not be surprised had I came back and had the work done. Mike asked me if I had questions (to which I didn't ), shook my hand and greeted me goodbye. I loved the service I received from younger Nissan, because I was professional helped with my service needs and given grade A++ customer service. More

Excellent Service My transmission on my current car needed to be replaced, and Steve and Philip really worked hard to get me into a new car at the best possible value. My transmission on my current car needed to be replaced, and Steve and Philip really worked hard to get me into a new car at the best possible value. From start to finish with Ed in finance, the process went very smoothly and I appreciated their hard work and efforts to get me the best possible deal. More

There isn't enough stars I hit a deer and they restored the body and paint to perfection! Cant thank these guys enough. Great work. Professional and worked well with my insura I hit a deer and they restored the body and paint to perfection! Cant thank these guys enough. Great work. Professional and worked well with my insurance. Will be recommending them! More

Repairs and communication are terrific. Both times have been exceptional. Easy access to service lanes, they kept me up to date with status if taking a while, and it was easy to get an appoi Both times have been exceptional. Easy access to service lanes, they kept me up to date with status if taking a while, and it was easy to get an appointment that worked for me. Doug and Allen are very professional and excellent with that they do. Allen went out of his way to ensure that the service was on time and done well. More

Very good customer service I brought my car for 20k mile maintenance to younger nissan, they have done pretty good job on it. They also provided a shuttle service and that was I brought my car for 20k mile maintenance to younger nissan, they have done pretty good job on it. They also provided a shuttle service and that was very convenient. Thank you guys More

Time spent waiting to get the oil changed It took me three hours and 20 minutes waiting for an express Oill change I would have to say this is very poor customer service It took me three hours and 20 minutes waiting for an express Oill change I would have to say this is very poor customer service More

#1 Nissan Service Center Jay Rowse was the Service Advisor that over saw my car service. He was friendly, knowledgeable, and accommodating. I was impressed by the sincere ef Jay Rowse was the Service Advisor that over saw my car service. He was friendly, knowledgeable, and accommodating. I was impressed by the sincere efforts everyone at Younger Nissan put forth to address all my concerns, to make my wait comfortable, showed respect for my time, and treated me as a valued customer. Integrity is Not thing of the past at Younger Nissan. They make me feel like family! More

Over all experience was great! My overall experience was great.! Thanks to Shelley, Kyle and the other gentleman, which I forgot his name but you know who you are! Thanks again for My overall experience was great.! Thanks to Shelley, Kyle and the other gentleman, which I forgot his name but you know who you are! Thanks again for my Nissan Rogue. I love it.!!! More