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Younger Nissan of Frederick - Service Center
Frederick, MD
630 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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630 Reviews of Younger Nissan of Frederick - Service Center
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June 08, 2017
tire repair We were visiting Frederick and ran over a bolt. Joseph Geisbert welcomed us and immediately set about repairing our tire. He showed us to tbe waiting We were visiting Frederick and ran over a bolt. Joseph Geisbert welcomed us and immediately set about repairing our tire. He showed us to tbe waiting room and offered us refrezhment for the wait. We were back on our way to enjoying the day in Frederick! FIVE STARS for Joseph!!! More
by kay
Employees Worked With
June 07, 2017
Great, quick service! Service was quick and to the point. Was very helpful with explaining what was needed for my car and how much it would be. Would highly recommend this Service was quick and to the point. Was very helpful with explaining what was needed for my car and how much it would be. Would highly recommend this location! More
by Katherine Larkin
Employees Worked With
June 01, 2017
Above and beyond excellence! Let's face it, no one ever really looks forward to bringing their car in for any type of service but Younger Nissan always makes it a positive experie Let's face it, no one ever really looks forward to bringing their car in for any type of service but Younger Nissan always makes it a positive experience, and much more pleasant than any other past experiences I've had. I purchased by car at this dealership, and since that day, everyone I have ever encountered has far exceed any expectations I had. They treat every customer with a friendly smile and eager disposition, they heed every request, and go above and beyond to make you feel like a valued customer. While I don't even live in Frederick, I make it a point to travel out of my way to continue to come to this dealership, particularly when it comes to service because of Allen Bostic. I highly recommended this dealership to anyone in search of a car, or anyone who needs to get their car services quickly and affordably. It truly is service with a smile! Thank you Younger Nissan! More
by Steph L.
Employees Worked With
Allen Bostic
May 22, 2017
Postivie Customer Service and Attention to Detail Christina has proven each and every time I have visited the service center for vehicle maintenance. On this occasion I needed documentation for mileag Christina has proven each and every time I have visited the service center for vehicle maintenance. On this occasion I needed documentation for mileage and she took the task and without delay she delivered the request when she could have said it would be a wait and to either come back or have it emailed....She made sure I had it in hand prior to my departure!! Outstanding Team Player..! More
by RMihacsi
Employees Worked With
Christina Nguyen
May 09, 2017
Service Keeps Getting Worse Just got back from having my Altima serviced here. I went in for an oil change and to fix two recalls issues. Every time I go into Younger Nissan, I f Just got back from having my Altima serviced here. I went in for an oil change and to fix two recalls issues. Every time I go into Younger Nissan, I feel their main goal is to separate as much money as possible from me. This is actually the third car I've bought from this dealership (and it used to go by Frederick Nissan). I really like the Nissan product, but I'm growing really tired of the poor service at this dealership (which is the only close option for me). Anyway, even though I'm a three-time purchaser who has had EVERY SINGLE SERVICE on my vehicles done at this dealership, it's like a shell game every time I go in there. In addition to the general rudeness of the employees I had to deal with today, I also had to ask for the $14.95 oil change price that they advertise with a giant banner hanging on the side of the business -- and when I did, the service guy rolled his eyes. (He had charged me $35.) My hopes of getting in and out quickly and cheaply were dashed when they told me that I needed two different kinds of air filters and new tires. On the recommended services print-out given to me, it read "buy three tires and get the 4th for a penny" but the service guy said that deal was no longer going on. Again: It was on the sheet of paper he handed to me. I always feel like I'm getting conned when I go in here. I really like Nissan vehicles but this dealership is changing my mind about that. I'd avoid this place at all costs (and there will be costs) and try somewhere else. More
by formernissanlover
April 26, 2017
Love these guys.... They just work I've been working with these guys since they were on East Street, I always came in and they always treated me like a good guy. I dealt with Marty and I've been working with these guys since they were on East Street, I always came in and they always treated me like a good guy. I dealt with Marty and Doug Rice. When they moved to Grove Road the shop was huge and they showed me the place over. I've worked with a few techs but Doug has been there since I can remember, so i typically go to him. He always seems to know my car and always makes sure i the right service. Even when i killed on of my tired on the car, he said it's under warranty and it will be taken care of. I love these guys, i definately recommend you get your care here and the service Department is top notch. I've had 4 Cars from these guys so they're definately doing something right. I'm sure i'll get my fifth one from them at some point ;) More
by jfrasure_2015
April 20, 2017
Five starts service Allen is extremely helpful, has a very positive attitude, fast and very knowledgeable. Allen is by far the best Service Advisor in Young Nissan of F Allen is extremely helpful, has a very positive attitude, fast and very knowledgeable. Allen is by far the best Service Advisor in Young Nissan of Frederick! More
by agrcrook
Employees Worked With
Allen Bostic
April 19, 2017
Best service ever I always go to nissan for any of my service or part needs. I know they will give me the best service. I just wish the tires do not cost too much. Over I always go to nissan for any of my service or part needs. I know they will give me the best service. I just wish the tires do not cost too much. Overall, love this place and will keep coming back More
by Daisy
Employees Worked With
Jason Barber
April 11, 2017
Service Doug Rice has been my adviser since I bought my first Titan. He is fantastic. Don't ever let him leave. He is an asset Doug Rice has been my adviser since I bought my first Titan. He is fantastic. Don't ever let him leave. He is an asset More
by mswallop
Employees Worked With
March 31, 2017
Great Expeience Doug was great! He was so patient and understood exactly what I was explaining about my car. Thank you so much. I will be coming back for all my car n Doug was great! He was so patient and understood exactly what I was explaining about my car. Thank you so much. I will be coming back for all my car needs! More
by Jasonkeith101
Employees Worked With
