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Younger Nissan of Frederick

Frederick, MD

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Employees
Reviews
Vehicles
4.9
2,854 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,854 reviews

July 22, 2010

The price was right and the dealership was very honest about the first car that I looked at. The first car had a bad paint job and that was pointed out to me immediately. The dealership then made it possb More

by TLHummer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
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July 21, 2010

I was looking for a good deal on a trade in for my 2003 Saturn Ion, a reliable car that I hated to lose but I knew it was time to upgrade as my kid was growing. I went in to check out the the models and pr More

by rosewulf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Beleznay
Other Employees : John Frank, Ed Beleznu
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May 08, 2007

Frederick Nissan would not honor a NISSAN warranty claim on a vehicle with an issue that started while under warranty. The dealership drug their feet on the problem until it was out of warranty and then tol More

by boxtwo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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Nov 09, 2010 -

Younger Nissan of Frederick responded

We recognize these are older reviews but wanted to take the time to apologize for the lack response here on DealerRater. We are truly sorry that you had this experience. I'm not familiar with your issue since it was so long ago. I will let you know that Frederick Nissan is under ALL NEW management and issues like this will not be tolerated now. We will work with each and every customer that has an issue in order to make it right. Thanks for using DealerRater to express your concerns and opinions. Steve Farley General Manager Frederick Nissan

June 09, 2006

My Murano fell apart slowly around 35,000 miles. It needed to have every major part replaced under the power train. They did not offer me a rental car or any other assistance. They gave me back my car More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Nov 09, 2010 -

Younger Nissan of Frederick responded

Marcia, We recognize that this is a very old review but wanted to take the time to apologize for the lack response from us here on DealerRater. We are truly sorry that you had this experience and I have never experienced any Nissan falling apart with only 35,000 miles on it. I personally drive a Nissan Altima with well over 100Km miles on it with minumum maintenance performed. I'm not familiar with your issue since it was so long ago, but I sure with I were. I will let you know that Frederick Nissan is under ALL NEW management and issues like this will not be tolerated now. We will work with each and every customer that has an issue in order to make it right. Thanks for using DealerRater to express your concerns and opinions. Steve Farley General Manager Frederick Nissan

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