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Younger Nissan of Frederick

Frederick, MD

4.9
2,895 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,895 reviews

January 26, 2011

Gary Lewis was working at Rockville 355 Nissan and always when I had to take my car for services, he always was there doing my paperwork for my car. One day, I passed by Nissan Frederick to ask something and More

by Patricia Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis
January 24, 2011

Doug was very friendly and helpful both this time as well as when I had originally come in for them to look to see which part was needed for my truck. I had come in for a replacement of a recalled part on my More

by kim grimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
January 24, 2011

Scheduled my car for a recall and oil change. Took it in, they had the car all day and did not tell me that they did not have the part. Now I have to take it back in again! That is why I made the appoi More

by natashamccarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remeber
January 23, 2011

Doug and Marty have been taking care of my Nissans for years. I currently own 3 Nissans and bring them all to Frederick because of the great support I get from these guys and their teams. I completely t More

by tattenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
January 21, 2011

My visits to Nissan Service Dept. are always met with smiles. The people are very friendly and willing to find out out the concerns for my vehicle and take care of the issues right away. I was also p More

by Amy Tu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug and Gary
January 20, 2011

I think the prices are a little high and the staff could clean the dirt off the steering wheel from their hands. I have always taken my vehicles to this dealership for service since I have bought 5 vehicles More

by rnemt14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
January 20, 2011

I had my 1997 maxima serviced Jan 18, 2011. (1) Part of the exhaust heat shield had rusted and fallen off. Doug clearly explained all options and their safety implications. I was able to choose the lowest More

by rocketball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Rice
January 18, 2011

Once again your service department has exceeded my expectations, and as far as I'm concerned is second to none in every category. You make us feel we are valued customers - not that you are doing us a More

by jgram1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gary, Doug
January 16, 2011

Very easy buying experience very friendly and well trained staff took the time to get me the car I wanted at the deal I wanted.Martin was very nice and was very patient with my 11 year old son who had More

by JamesMoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
January 14, 2011

I was really disappointed to learn that my extended I was really disappointed to learn that my extended coverage had lapsed. Since I've owned the Murano, the drivers seat motor has been replaced twi More

by DougN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug in service
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