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Younger Nissan of Frederick

Frederick, MD

4.9
3,101 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 3,101 reviews

December 02, 2011

The attention given to the individual customer could have been a little more timely, however a lack of personnel may have been the culprit in that situation. I`m very pleased with my vehicle and hope that al More

by earl french
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : several
December 02, 2011

Purchased used vehicle (2008 Rogue) in September and Rob provided great attention to my needs. Also, took vehicle in for first service and your service dept is fantastic. This is the 2nd vehicle I have More

by rogue08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Moldovan
November 29, 2011

dealrship corrected a wind whistle that was audible when reaching speeds of over 40mph. Took one day to identify the problem and the repiair appointment took 45 minutes. More

by sbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidis
November 20, 2011

Mike was courteous, polite, and very knowledgeable of the car, features, and performance. Explained all details and made sure I knew all that was required to own this vehicle. Contacted me at home after t More

by Colejm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose
November 09, 2011

Dwight Chung was an amazing sales consultant and was anwsered every question that I had - He made it very clear that he is avaiable at any time to answer any questions that I have regarding my new Nissa More

by suzettearch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Chung
November 08, 2011

I believe the dealership has the experience, knowledge, and correct parts to work on my "baby". So far, I've always had friendly customer service as well as they offer a shuttle service in the am, and bri More

by kalamile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidis
November 08, 2011

I had a very positive car buying experience at Frederick Nissan and am very happy with my new nissan! I plan on returning to Frederick Nissan for future car purchases. More

by hlower1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight in sales and Ed in finance
November 06, 2011

Flip of the coin. Happy with Bill Holmes (JOE) he was very nice and helpfull. Finance was great as well. What I was suprised was the interest rate 12.95% with 648 score. It did not matter how much down p More

by nbellhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Holmes (JOE), Nick Dibiase
November 03, 2011

My husband and I went to look at the Murano to upgrade my current car. We met with Steve Latour and after describing our needs, he recommended the Nissan Rogue. I wasn't so sure at first since we had our min More

by aboehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Latour, Steve Latour
October 30, 2011

Great service as usual from Frederick Nissan! Service was done quite promptly as I waited in their comfortable customer lounge. This is a great dealership! More

by psj1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Rice
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