Younger Nissan of Frederick

M's White was our Sales Person. She was gracious, attentive and personable. From the get-go, it was very apparent that she was dedicated to do everything necessary to work a successful conclusion to attentive and personable. From the get-go, it was very apparent that she was dedicated to do everything necessary to work a successful conclusion to our desire to purchase a new vehicle. The process was smooth, very little arbitration and reasonable. Further associatios with all of the purchasing tiers thru to the point of delivery of our new Frontier Crew Cab Truck were administered professionally, courteously,and apparent goals to customer satisfaction. More

The friendliness and professionalism from the moment I The friendliness and professionalism from the moment I got there and the quickness of my visit were amazing. Set my day off on the right foot. Made The friendliness and professionalism from the moment I got there and the quickness of my visit were amazing. Set my day off on the right foot. Made me smile the rest of the day. Thank you for making me smile! More

Leonie Null was very helpful from setting up the appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what nee appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what needed to be done and what was not immediately necessary but would need to be repaired in the future. This was very helpful since we are retirees on a fixed income and need to budget our car repairs. Leonie's customer service skills are excellent! We felt like she, representing Frederick Nissan, really cared. We have been having our Nissans serviced in Frederick since our first Nissan in 1994 and would not consider going anywhere else. Thanks so much. More

Very friendly professional staff. I usually do not like dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very helpful with service questions I had. I really like the oil change service. No appt. necessary. Very prompt and courteous. Overall a good dealership experience. More

This is a great dealership and handle customer needs very quickly. This is my 2nd service and it continues to be great place to visit. quickly. This is my 2nd service and it continues to be great place to visit. More

All the employees of this dealership were extremely friendly and helpful. I have never been to a dealership before, that made you feel like you were important-not the sale of a car. They worked with m friendly and helpful. I have never been to a dealership before, that made you feel like you were important-not the sale of a car. They worked with me to find the car I wanted as well as the right financing. From the GM (Steve) to the cashier, everyone couldn't be any more helpful. Only one word, FRANTIC-ULOUS. More

Difficult diagnostic problem / third time starting failed in new ( < 1000 miles driven ) vehicle. Service team led by Gary Lewis got on top of it, persisted until solution was found, and very importantly in new ( < 1000 miles driven ) vehicle. Service team led by Gary Lewis got on top of it, persisted until solution was found, and very importantly kept us informed as diagnostic program developed and was executed. Very pleased with commitment to solving the problem, friendly and courteous communications, and outcome ( let's hope it holds ! ). Would definitely recommend this service department to others. C&JK More

So far all is great! Great place to buy a truck! Truck was done quickly would be nice if they washed your car or truck after every service visit that would be a real nice touch too was done quickly would be nice if they washed your car or truck after every service visit that would be a real nice touch too More

On my first visit to this dealership for service, the staff were attentive,responsive to questions, and efficient. The waiting area is one of the best I've experienced. The complimentary coffee was appre staff were attentive,responsive to questions, and efficient. The waiting area is one of the best I've experienced. The complimentary coffee was appreciated! The service was thorough and Amanda provided a detailed explanation of the work performed and any recommended service. I'm definitely returning to this dealership for service. Thank you. More

I am extremely disappointed with that my 2005 Altima's floorboard has rusted through and neither Nissan or the dealership are willing to assume liability for faulty material used by Nissan or the fact tha floorboard has rusted through and neither Nissan or the dealership are willing to assume liability for faulty material used by Nissan or the fact that the my car had been serviced/inspected on numerous occasions and the service techs did not either notice or mention to me about the corrosion--I'm sure some rust had to have been visible to them. I want to make clear that I had no problem with John personally...he was very courteous and helpful. I am extremely disappointed and saddened by the fact that neither the manufacturer or the dealer stand by their so-called "Lifetime Corrosion Warranty" that's referenced in my Owner's manual. I will NEVER purchase another Nissan vehicle for this reason! More