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Younger Nissan of Frederick

Frederick, MD

4.9
2,898 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,898 reviews

March 23, 2011

From beginning to finish, the process was fast and efficient. The service advisor was very friendly and explained the process to complete service on my vehicle and the amount of the service. At the More

by borns293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosanna Nelson
March 22, 2011

Process took a little too long for me. I was there for about 4 hours making the purchase. Martin was great, but I suspect the paperwork process was the culprite. I even had my financing pre-arranged. I More

by 1Bigduff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
March 21, 2011

I would recommend Frederick Nissan to anyone looking for a new car. My experience there was positive from beginning to end. My salesman Kyle Warfield was THE best car salesman I have ever worked with. Hones More

by craftbusplus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kyle Warfield
March 21, 2011

This was my first time purchasing a car on my own as a young adult. It didn't help that the reason for this was totaling my previous car, and now rushed and stressed to by a new one. And then Frederick Ni More

by jellybean30111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kyle Warfield
March 20, 2011

Great price with rebate that local dealership could not or would not compete with. Nice Dealer and honored the advertise price. I am sure we all go for the great advertised price and when we get there it More

by cost535
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
March 18, 2011

FREDERICK NISSAN is Grade A, in customer service, and also in a trusting business. My recent venture for a new car lead me to so many different dealerships for a new Altima. I sent out emails with what I More

by AndreaMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
March 14, 2011

The sales and financing staff were very friendly and accomodating. I was greeted at the door on our first visit by the sales personnel and it took less than 20 minutes before we were able to test drive More

by durrlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose
March 14, 2011

I just purchaced a 2002 Buick Regal at Frederick Nissan at Frederick Maryland. overall i am very Happy with the low milage car i bought. After later research i think i paid more than blue book price. but w More

by mikh6o
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Farley
March 13, 2011

Rob was an outstanding salesman.He wasn't pushy he did as much as he possibly could to get us the best deal available.The finance people that we worked with were great.The whole experience was fantastic.We w More

by dlwhipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Moldovan
Apr 25, 2011 -

Younger Nissan of Frederick responded

Thanks for the review! Enjoy your Nissan. Rob

March 13, 2011

Advisor said labor high because part needs programmed, info I found shows it doesnt. Advisor said use only Nissan parts but I know Bosch makes it and I could have bought for $500 less at Napa.Heard they r More

by jimbo913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty
Apr 25, 2011 -

Younger Nissan of Frederick responded

Jimbo913, I was looking for your ticket but I'm having a difficult time fiding when you were here at Frederick Nissan. I'd really be interested in knowing more about your situation. Being a Nissan dealership, we always use OEM parts, that sometimes come at a higher premium but are of a higher quality and are usually backed by a longer warranty. Feel free to contact me with your ticket number and I will look into this. Thanks for your review and comments. Steve Farley General Manager Frederick Nissan

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