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Younger Nissan of Frederick

Frederick, MD

4.9
2,898 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,898 reviews

April 02, 2011

I put in a request on 3/30/2011 thru the internet and on 3/31/2011 i received a phone call that morning from Martin Short who informed me that he was trying to get me a car and kept calling me back to infor More

by saragood_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Short
Apr 25, 2011 -

Younger Nissan of Frederick responded

That's how we do it here at Frederick Nissan. :) Enjoy your Sentra. Martin

April 01, 2011

The friendly staff at Frederick Nissan helped me to obtain a good deal despite not having a perfect credit score. The dealership website listed attractive discounts that brought me to dealership. My pu More

by miket1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob, James, Ed
Apr 25, 2011 -

Younger Nissan of Frederick responded

Mike, thanks for allowing us the opportunity to work with you and your needs. Call us anytime. James

March 31, 2011

My experiance at the federick nissan was the best do to the represintatives friendliness and the need to please me the customer. They ask what I wanted and needed in the car I was looking for. the found me More

by blancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid
March 28, 2011

Gary and Steve are great to work with. They take care of my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it More

by f.benvenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis, Steve (technician)
March 28, 2011

The people at the dealership were very nice and helped me out right away. As a young girl, I got ignored at other dealerships, so to be helped right away was very nice and made the experience much more enjo More

by jvitale1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle and James, Kyle Warfield
March 28, 2011

I definitely would NOT say this is a 5-star dealership. That wouldn't do it any justice. It has to be at LEAST 7-8 stars. From the moment I spoke with Jeff on the phone, to the moment I drove my new vehicl More

by acoffe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko, James, Dave
March 27, 2011

My experience was made better by the sales associate Mike Rose. He was straight forward and didn't try any games, he was down to earth and just a great person to deal with. Mike made it seem like I was mor More

by jcardoct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose
March 27, 2011

I was very satisfied in all aspects with my experience at this dealership. Pricing for the vehicle was very competitive. The salesman was highly efficient and knowledgeable. He was patient, served our nee More

by KentSieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose
March 26, 2011

I had good service from my first phone contact thru the close of the sale. Your team worked together to close the sale while, I felt, tried to meet all of my demands. I found everyone to be professional, More

by Linda Simpkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose.. James Anderson..
March 24, 2011

My experience buying my first ever new car at Frederick Nissan was outstanding. All of the sales people that I worked with were highly professional, polite and friendly. I recommend working with Martin Jon More

by braley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
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