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Younger Nissan of Frederick

Frederick, MD

4.9
2,898 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,898 reviews

April 17, 2011

I had the oil change in my car, but never knew that there was an extra charge for the tires rotation and up to $30.00. I was not happy because I was not told about such a charge before. But I will continue t More

by jmhendje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager
April 14, 2011

WE had a price in mind and a truck we went there and picked one out then paid for it no problems Thanks I knew what features I wanted and did not and Kyle was able to get me to the exact truck that f More

by pkeeley59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kyle Warfield
Apr 25, 2011 -

Younger Nissan of Frederick responded

Thanks for the review. It was a pleasure working with you. Kyle

April 14, 2011

I had an overall great experience with purchasing my new car. The sales person was great and helpful. They really worked with me and helped me pick the car that was right for me. I enjoyed the experience an More

by jswope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
April 13, 2011

No problem. First oil change on new car we just recently purchased from you. In and out very quickly, even with no appointment. And you can't beat the price since the first one was no-charge. Just work on g More

by gnizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady in Service Dept., sorry I forgot her name.
Apr 25, 2011 -

Younger Nissan of Frederick responded

We do our best to get our express customers in and out as fast as possible. Thanks for the review. Rose

April 12, 2011

After searching for quite a while to determine what type of car I wanted I narrowed it down to a 2011 Nissan Sentra 2.0 SL and I determined that the only 3 in my area were at Frederick Nissan. I called the More

by jphillippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
April 12, 2011

OK, I did not come to buy a vehicle intentionally but thought that it could happen if the price was right and if the trade in offer was good. I got a letter saying your dealership needed used cars and t More

by JABHoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones Sales, Dave Finance
Apr 25, 2011 -

Younger Nissan of Frederick responded

Thanks for the review and I again apologize for the long wait and your patience. Dave is already getting faster now that he has been here a few weeks and he's getting a better feel for how we do business here at Frederick Nissan. Sorry again for the wait. Martin

April 12, 2011

My experience was a wonderful one everyone there was ready to answer any questions I had. My sales person was Martin Jones he is wonderful I was coming in to purchase a 2010 Altima and walked away with More

by trobertson1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Martin Jones & Ed Beleznay
Apr 25, 2011 -

Younger Nissan of Frederick responded

Thanks for taking the time review. It was a pleasure working with you and hope to have the opportunity to work with you in the near future. Enjoy your Altima!! Ed says hello! Martin.

April 11, 2011

I had been shopping for awhile for a used car, either a Honda or a Nissan (Xterra). I met Jeff and he showed me his used vehicles. He listed to what I needed and was very, very nice. Not at all pushy, ( More

by okirk11111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
Apr 25, 2011 -

Younger Nissan of Frederick responded

Carolyn, it was a real pleasure working with you as well. Enjoy your Xterra and I'll see you when you come in for service. Jeff

April 07, 2011

I do not find car shopping a pleasant experience, but Jeff Lasko made it as painless as it can be. I do not like negotiating - just tell me what you are willing to pay for a trade in, tell me your BEST More

by BeverlyChristensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
Apr 25, 2011 -

Younger Nissan of Frederick responded

Beverly, that's exactly have I like to sell cars and why I work where at Frederick Nissan. No games, up front pricing on your website and happy customers. Thanks for your business, your review AND the suggestion on the snack machine. Something we are going to look into. ;) Jeff

April 06, 2011

When I bought my Nissan last year I purchased a service plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil ch More

by jdcook70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember names, but was there between 2-4pm 4/4
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