Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Younger Nissan of Frederick
Frederick, MD
3,237 Reviews
*********How does Younger Nissan of Frederick have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 3,237 reviews
August 16, 2013
Excellent customer service. The staff were friendly, very polite and able to answer all my questions with great articulation. Fast and thorough check. Comfortable area while you wait. polite and able to answer all my questions with great articulation. Fast and thorough check. Comfortable area while you wait. More
by AndiniG
August 14, 2013
Great experience. Jesse was nice to work with, he took a lot of time explaining everything. Overall very pleasant experience at this nissan dealership. I would recommend to a friend. lot of time explaining everything. Overall very pleasant experience at this nissan dealership. I would recommend to a friend. More
by Khjdjackson
Employees Worked With
Jesse Kincaid
August 13, 2013
Great overall experience. Salesman very helpful and answered all questions. I noticed the car on the lot on Saturday evening and by Monday - I was driving it. Great inventory and showroom. Experienced answered all questions. I noticed the car on the lot on Saturday evening and by Monday - I was driving it. Great inventory and showroom. Experienced finance team. Was able to make a good trade and get a great used vehicle value. More
by marieberg
August 11, 2013
Mr. Fink was very courteous when contacting me to advise that parts had arrived to complete a warranty repair on my Altima's heated seat. The repair was done promptly and I was notified of a Technical Serv that parts had arrived to complete a warranty repair on my Altima's heated seat. The repair was done promptly and I was notified of a Technical Service Bulletin on another vehicle issue which corrected some brake noise that I was hearing when initially applying the brakes. I will say that I have had a good experience with this dealership starting with the sales contact with Kyle Warfield and now with service and maintenance. More
by dvbrjb
Employees Worked With
James Fink
August 11, 2013
Great customer service from Doug Rice. My car was in the shop for repair for 3 days and he kept us inform thoughout that time. I would like the dealership to have a defined car loaner program. It would be shop for repair for 3 days and he kept us inform thoughout that time. I would like the dealership to have a defined car loaner program. It would be awesome. Otherwise, great experience! More
by ssagna
August 10, 2013
as always, great service with no surprises! How can one dealership have so many completely dependable personnel while so many others have so few??? A+++++++++++++++ dealership have so many completely dependable personnel while so many others have so few??? A+++++++++++++++ More
by 88butn0t0ld5
August 08, 2013
EXPRESS SERVICE was very friendly, informative and quick. Thanks to you all for getting me in/out in under 45 minutes. I also enjoyed the service gift area while I was waiting. Thanks to you all for getting me in/out in under 45 minutes. I also enjoyed the service gift area while I was waiting. More
by Jubilie
Employees Worked With
Forgot his name, but was in EXPRESS lane at 1545 in the afternoon-07AUG13
August 08, 2013
Was treated very well right from the beginning. All work to be performed was gone over in great detail. The cost of each individual service item was discussed and no additions were included later. I w to be performed was gone over in great detail. The cost of each individual service item was discussed and no additions were included later. I would highly recommend Doug Rice to anyone to use as their Service Adviser. More
by lccnisson
Employees Worked With
August 08, 2013
Thank you Younger Nissan for your warm accommodation and worked with me getting my car...Kudos to my sales associate Alvin and the finance department who helped me all the way through the process. You guys worked with me getting my car...Kudos to my sales associate Alvin and the finance department who helped me all the way through the process. You guys rock! :) More
by NRS4LYF
