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Younger Nissan of Frederick
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Gary -- I came in yesterday with a list of six items and all were resolved in one way or another. I am not satisfied with Corporate Nissan's response to the "squeaky brake problem", which your mechanic con all were resolved in one way or another. I am not satisfied with Corporate Nissan's response to the "squeaky brake problem", which your mechanic contacted Nissan's Service Area Rep. directly and their response was "that's the way it is"!! This is the second Pathfinder we've puchased - first one was a 2001 model - and in comparison to the 2010 LE the 2001 model rode better, had a better visor design, better MPG and wasn't as noisy inside. It had double visors to use at the same for the front and side all built into one location - the 2010 has a single visor and when used on the side there's no protection in front - in the side position the visor is not steady and jumps up and down - again very poor design for a $40,000 SUV!! Also the 2010 visors will not stay in a position where placed - in the full up position they don't stay and drop down slightly. Marty has a replacement set on order; however, I don't hold out much hope for them operating correctly or any better because they'll be the same poor design. After recent Body Shop repairs were completed, the trunk floor had a grease spot and a general light mess. This was cleaned up to my satisfaction. Otherwise, yesterday's service was acomplished completely and thoroughly as always. I've done a pretty good job on your eyes and brain with all my comments, but if you are able to convey my design complaints to Nissan Design Dept., may be they'll put some sensible things back into the Pathfinder, rather than so many "bells and whistles", which are a distraction to safe driving principles and concentration for the driver! Thanks for the oportunity to respond to your service yesterday. DEN More
I have been a loyal Toyota customer for years. But when my 1998 Toyota 4Runner needed to be replaced, I decided to check out the Nissan. I bought the Nissan Cube and I must admit, I'm very pleased with th my 1998 Toyota 4Runner needed to be replaced, I decided to check out the Nissan. I bought the Nissan Cube and I must admit, I'm very pleased with the car and the quality of service I have received from Frederick Nissan. The staff are very professional and appear to be genuinely concerned about the safety and reliability of my vehicle. I am very impressed! More
Drove into dealer unannounced, battery had discharged but recharged by Nissan emergency service, dealer corrected the problem, Good! But it took over three hours. Service help took off over lunch and car jus recharged by Nissan emergency service, dealer corrected the problem, Good! But it took over three hours. Service help took off over lunch and car just seemed to sit while we sat and waited. But they did get us driving again the same day. More
Marty is the best person that I have ever dealt with at a car dealership. He is always pleasant, friendly, very helpful, patient and understanding. He listens and does his best to try and diagnose the prob car dealership. He is always pleasant, friendly, very helpful, patient and understanding. He listens and does his best to try and diagnose the problem. If he is in doubt he will always check it out. I have never had a bad experience but I don't want to think about dealing with anyone other than service manager. THANKS MARTY YOU ARE THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 More
Denny and Lisa were great to work with. Denny did everything he said he was going to do and my car was ready as promised. My only issue was I used a loaner car which Denny was nice enough to get for everything he said he was going to do and my car was ready as promised. My only issue was I used a loaner car which Denny was nice enough to get for me, however, it was completely out of gas. I don't mind putting gas in it but I was headed to work and had to take time to get gas. Other than that the experience was probably the best I have had for service anywhere. More
The reason why I gave Frederick Nissan an excellent rating is because I took my car into them to get serviced for an oxygen sensor replacement. My car started hestitated at shifting gears (2000rpm)foun rating is because I took my car into them to get serviced for an oxygen sensor replacement. My car started hestitated at shifting gears (2000rpm)found out it was my oxygen sensor malfunctioning, got my car back today 9/14/2010 and it drives a whole lot better. Thanks FREDERICK NISSAN, your the best. see ya in october for fuel pump replacement. More
I am the third member of my family to purchase from Frederick Nissan. My family knows some of the employees from previous dealerships. I felt that Martin and Nick went out of their way to please me. Frederick Nissan. My family knows some of the employees from previous dealerships. I felt that Martin and Nick went out of their way to please me. My only dissapointment was that I did not receive remote starts and should have with a vehicle purchased. I would recommend this dealership because when you walk in the front door the staff looks you in the eye when they speak and shake your hand. You don't find that at many places these days! I am a very satisfied customer except for the remotes. Thank You, Lisa Cyr More
Kyle was a Great dealer to work with! He was very friendly and helpful to work with. I had never purchased my own vehicle before and he made the process very easy for me. He spent a lot of time makin friendly and helpful to work with. I had never purchased my own vehicle before and he made the process very easy for me. He spent a lot of time making sure the vehicle I chose had all the options I needed and wanted. I had a great car buying experience! More
My car broke down and was unrepairable so my daughter and I went out with no money down looking for a car. After going to several dealerships and feeling like they were trying to get over on me and give me a I went out with no money down looking for a car. After going to several dealerships and feeling like they were trying to get over on me and give me a basic car for the price of a loaded car we found ourselves at the Frederick Nissan. Mr. Martinez could not have been more helpful getting my daughter and me into a new loaded car with a great price. I would recommend them to anyone. He also returned a rental car we had the very next day so I could take the new car home and not fool with the rental. This was on a Friday and that Monday he called to make sure I was 100 percent happy. Great customer service. More
We were in the market to replace our 10 year old Saturn LS, which we had a good experience with and enjoyed owning. We had heard great things about the Rogue, and had compared it side by side to the Honda LS, which we had a good experience with and enjoyed owning. We had heard great things about the Rogue, and had compared it side by side to the Honda CRV. We stopped by Frederick Nissan and met Kyle, who worked with us to determine our wants and needs and very patiently and enthusiastically guided us through the steps to choosing our new vehicle. We have only had the car for a day, but we are pleased with our purchase and the service we received at the dealership. I was especially grateful to Kyle and Jeff who instructed us on all of the features of the vehicle before we drove off the lot, which made it much easier to adapt to the new controls, etc. We also met the parts and service department personnel, and felt like they were pleased to have us as customers and would go out of their way to help. I look forward to many years of reliable and comfortable driving in our new Rogue. I would recommend Frederick Nissan to anyone in the purchase and/or service of their next vehicle(s). More