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Younger Nissan of Frederick

Frederick, MD

4.9
3,057 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 3,057 reviews

February 23, 2012

John was very friendly and informative. There were issues found with the engine but is under warrenty. Problem is scheduled to be fixed in next day or two. So far I have been very pleased. The price is scare More

by Beatley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN
February 22, 2012

I always take my car here to have work done. I trust them and that's important. because some place will tell you that you need things done when you don't. I'm not made of money.lol More

by Lisa Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidis
February 21, 2012

The service department employee I worked with was very helpful. Doug knew that I needed to leave by a certain time. I also asked if my car could be washed off after service and before I left. I watched More

by tvwad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
February 17, 2012

Eddie was courteous, polite, and very knowledgeable of the car, and features.I Bought this car for my daughter it was her first car so Eddie explained all details and made sure that my daughter knew all t More

by ripkenfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Johnston, Nick Dibiase
February 16, 2012

As always a pleasant and quick trip to the dealership for warranty service. Every employee mentioned above is always smiling and extremely curteous. The service is always completed quickly. A very enjoyab More

by cmkaltmail
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leonie, Doug, Laura, Amanda
February 16, 2012

I was pleased the service department accommodated my late arrival -- and still had the work done as scheduled. Leonie was gracious and thorough in the sign in process and welcomed me back for pickup, escort More

by cgb0928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonie Null
February 09, 2012

As soon as I walked into the dealership someone was there to greet me. Good pricing and a hugh selection. I let the salesperson know my price range and she did not try and push cars that were out of my pri More

by nicoleburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
megan, Nick Dibiase
February 07, 2012

I actually forgot who actually dealt with me yesterday, but he was very professional and nice. Even re-washed the car for me. Very personable. The only thing we weren't happy with, was the price of the More

by tbmech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Steve Latour
Feb 08, 2012 -

Younger Nissan of Frederick responded

Thank you for your survey response. We are pleased that your service experience went well. The towing company we mentioned to you is not affilated with Frederick Nissan, but it is one we have reccommended in the past. I am sorry the towing charges were higher than you anticipated. We will pass this information on to them so they are aware of your concern.

February 07, 2012

I started using this Nissan service dealership when I was disappointed with my local one. Frederick Nissan always give me an appointment when I want it, show great customer service, and are friendly. The pr More

by dianec12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
February 06, 2012

The service dept is getting better. Still tried to up sell but not as much as in the past. Didn't try scare tachtics as in the pass. They are headed in the right direction More

by msbir52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not remember
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