Younger Nissan of Frederick

I have my Mercury Villager Sport (Nissan Minivan) in for service, to replace broken motor mounts. The service advisor (Martin Gonchar) indicated he would call me with a final price quote, as I am cost conc service, to replace broken motor mounts. The service advisor (Martin Gonchar) indicated he would call me with a final price quote, as I am cost concious and then arrainged a ride to work for me. This all went well, then M. Gonchar called my with a price quote of ~ $620.00, which seemed appropriate, so I accepted. He did NOT advise me that they will NOT be able to pick me up (it was indicated earlier they I would be picked up), so I had to struggle to find a way to the dealership, and when I did FINALLY arrive, I was handed a final bill for $750.00 !!!!! Mr. Gonchar did NOT indicateseveral of these costs to me, therefore I was quite suprised and ANGRY at the fact I have to BOUNCE my checking account as a result of the rather suspicious witholding of information. I am quiet irritated by this situation, and I WILL be informing all new personel I interface with here at Ft. Dertick to AVOID this dealership, if possible. Regards, Dr. Ken Rich More

I had a great experience at Frederick Nissan. My wife and I were both in need of newer vehicles and we loved their selection and variety of used certified cars. They did all they could to work with us t and I were both in need of newer vehicles and we loved their selection and variety of used certified cars. They did all they could to work with us to help stay within our budget and we walked away with two great vehicles while staying in our price range. Our sales person, Adam Bradley, was extremely helpful and never came across as pushy. He walked by our side every step of the way, willing to help in any way but was always respectful and let us make the decisions that we needed to make. The rest of the staff that we met were very kind and made our car buying experience a real pleasure. I highly recommend to anyone in need of a new or used vehicle to check out Frederick Nissan and see what they have to offer. More

Dwight was great. He worked very hard to find the right car for us. Everyone in the dealership worked very hard towards getting the right car, right price and right finance option for us. We didn't plan to car for us. Everyone in the dealership worked very hard towards getting the right car, right price and right finance option for us. We didn't plan to buy a car so quickly on that day, but with all the cheerful and good customer services provided, we ended up buying the Sentra within just a few hours. The car is great. My whole family love it. Thanks so much. More

This is the second time that I have gone in for regular maintenance service. I have found it easy to sign up for an appointment, I have been called to be reminded and everyone in the service area has been maintenance service. I have found it easy to sign up for an appointment, I have been called to be reminded and everyone in the service area has been extrememly pleasant and mannerly. There was even a call to follow up at the end. If this continues to be the way I am serviced, I will not take my car anywhere else. I have never felt this way about any other dealership! More

Recently I brought an Armada. I brought my truck in just for an oil change but I felt like the dealership treated me very well regardless. The service was excellent. I was impressed with the accomadations for an oil change but I felt like the dealership treated me very well regardless. The service was excellent. I was impressed with the accomadations. The people were very friendly. I was not pressed for any other service. I even got my car washed. This is what I call top rated service. I do have other choices to get my car serviced, but, because of the service that I received I will continue to come back to Fredirck Nissan. More

We had a great experience at Frederick Nissan. Kyle was very patient, professional and thorough. He was not pushy nor did he try to convince us to buy something we weren't really crazy about. He took the very patient, professional and thorough. He was not pushy nor did he try to convince us to buy something we weren't really crazy about. He took the time to show us the features and did not try to rush us along. Both Kyle and Dave were a pleasure to work with. We love our new Murano! More

Both Ladies provided courteous, friendly service with a smile. They were informative during the service, as well as, assisting me up to the very end of the service. I enjoy each visit. It is truly a ple smile. They were informative during the service, as well as, assisting me up to the very end of the service. I enjoy each visit. It is truly a pleasure dealing with these women who obviously know what customer service is all about. Great Job! More

My car needed regular service oil change tire rotation, etc. The service team said service would take about an hour wich it did. My car also needed to have rear brakes after being checked by technicians. etc. The service team said service would take about an hour wich it did. My car also needed to have rear brakes after being checked by technicians. I didnt have time to stay and wait but they gladly offered me a rental car for a few hours. More

From the moment we arrived for a test drive to unexpectedly leaving with a new car, the experience at Frederick Nissan was excellent. Mike met my price expectation, and more importantly expedited unexpectedly leaving with a new car, the experience at Frederick Nissan was excellent. Mike met my price expectation, and more importantly expedited the process so that I could get home to visit with my son, who just came home from college for a brief weekend visit during finals. Thank you! More

Although we live in Boyds, we came to the Frederick Although we live in Boyds, we came to the Frederick Nissan becuse we found from the internet they had in their inventory the type of car we were look Although we live in Boyds, we came to the Frederick Nissan becuse we found from the internet they had in their inventory the type of car we were lookin for, Nissa Rogue with SL package. We also renewed our log log standing friendship with Steve Lato and Nick. All the Best. Thomas & Rebecca Iype More