Younger Nissan of Frederick

After searching for quite a while to determine what type of car I wanted I narrowed it down to a 2011 Nissan Sentra 2.0 SL and I determined that the only 3 in my area were at Frederick Nissan. I called the of car I wanted I narrowed it down to a 2011 Nissan Sentra 2.0 SL and I determined that the only 3 in my area were at Frederick Nissan. I called the dealership and spoke with a man named James (who I later found out is the sales manager) and he assisted me with getting financing pre-approval and scheduled a salesman to be available later that afternoon when I intended to visit. Upon arriving to the dealership that afternoon I was immediately impressed by the condition of their facility (pristine does not describe how well it was polished) and was greeted by a gentlemen who immediately got Martin to take care of me. I feel I should add that it was pouring down rain during this entire experience but that did not discourage Martin from trying to do his job. He had already pulled one of the Sentra's up to the building to keep us from getting as wet and throughout the test drive he was phenomenal. For having only been there a few months he really knew his stuff. I decided that I liked the vehicle and we went back to the dealership to discuss financing. Throughout the entire discussion Martin and James were very receptive and ultimately provided a deal that I honestly don't think I would have been offered anywhere else as they actually "upgraded" the vehicle to one with more features and kept the price the same. All in all, they have provided excellent post-sale care and their business manager was very helpful as well when it came to dotting the "i's" and crossing the t's." Not only would I recommend this dealership to others but I already have to a few co-workers who are in the same situation as I was. Excellent dealership worthy of 3 thumbs up! More

When I bought my Nissan last year I purchased a service plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil ch plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil changed, it takes way too long. A couple days ago it took over 2 hrs. I may just take my car to Jiffy Lube in the future even though I'm not close to using all my free ones at Nissan because I'd rather pay the $35 then spend 2 hrs at the Nissan dealership. - Every time I have to explicitly request the free car wash that is supposed to be automatic. There always seems to be hemming and hawing about "seeing if they can fit me in" or "there's a long backup" or "that's going to take awhile". Don't sell this as part of the service purchased if this is going to be what you offer!!! - The "upgrade packages" that are pushed every time I bring my car in for an oil change are ridiculous. $250 to check tire pressure (among a few other unnecessary services), come on! - Beyond the upgrade packages pushed, there is always a litany of other things pushed like unnecessary replacement of the air filter, wind shield, etc... Positives: - The car wash was done well - The woman that I dealt with was friendly More

My experiance at the federick nissan was the best do to the represintatives friendliness and the need to please me the customer. They ask what I wanted and needed in the car I was looking for. the found me the represintatives friendliness and the need to please me the customer. They ask what I wanted and needed in the car I was looking for. the found me a great car that was egonamic and was great for long distance traveling. They found me the perfect car the sentra. More

Gary and Steve are great to work with. They take care of my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it up. I will recommend Gary and his crew to any of my friends. More

The people at the dealership were very nice and helped me out right away. As a young girl, I got ignored at other dealerships, so to be helped right away was very nice and made the experience much more enjo out right away. As a young girl, I got ignored at other dealerships, so to be helped right away was very nice and made the experience much more enjoyable. My salesperson, Kyle, helped me find exactly what I was looking for in a car, and I was able to get it that day. I will definitely go back after my lease is up and get another car from them. More