Younger Nissan of Frederick

Very polite, professional and above all very fast service. I was greeted in a friendly manner early in the morning considering that the dealership was open the morning of hurricane sandy when many ot service. I was greeted in a friendly manner early in the morning considering that the dealership was open the morning of hurricane sandy when many other businesses were closed More

From beginning to end, I was dealt with in a very professional and courteous manor all while being taken care of efficiently having every question answered honestly. professional and courteous manor all while being taken care of efficiently having every question answered honestly. More

Frederick Nissan Always Provides Friendly, Fast, Quality Service even at 7:30am on a Saturday morning! Doug and Gary both greated me with nice smiles and a good morning and I really like that! Service even at 7:30am on a Saturday morning! Doug and Gary both greated me with nice smiles and a good morning and I really like that! More

Both Gary Lewis and Doug Rice went the extra mile to obtain the software upgrade to the siriusxm radio and (so far) the issue of 'loading' on the radio has been resolved. They also worked with the servi obtain the software upgrade to the siriusxm radio and (so far) the issue of 'loading' on the radio has been resolved. They also worked with the service department to repair a 'scuff' mark on the steering wheel cover that had been pending for some time. Additionally, they worked with SiriusXM to obtain some special pricing to enable me to acquire a six month subscription to better evaluate the siriusxm programming since the three month trial subscription had expired. Very pleased with the customer service provided by Gary and Doug. More

As always, great service, but the cost of Nissan's repair parts is outrageous. I have spent enough on my 2006 Murano in the last month for a down payment - but I am "locked into" a loan Frederick Nissan tal parts is outrageous. I have spent enough on my 2006 Murano in the last month for a down payment - but I am "locked into" a loan Frederick Nissan talked me into back in 2006. Live and learn, I guess. Frank Boyle More

There is a problem with my battery. I was left stranded. I got a jump start and the following day, went to my mechanic. My battery was tested and showed it was bad. I drove from my house in PA to your Nissa I got a jump start and the following day, went to my mechanic. My battery was tested and showed it was bad. I drove from my house in PA to your Nissan dealership in MD the following day where now I was told the battery was fine. My battery was not replaced. Is it possible that it had a charge since I had just drove it 45 min.? I don't know but am just asking. I felt Doug was very nice and did what he could. I am not happy. Looking back I should have asked for a manager. I know there is a problem with the battery. What a shame Nissan will not stand by its product. Today I am going to purchase a new battery so I do not get stranded again. That is a shame since my battery is still covered by Nissan. Extremely disappointing. More

I came in for an oil change. Gary was very polite and professional. Great customer service. Going to recommend Frederick Nissan to all my friends. professional. Great customer service. Going to recommend Frederick Nissan to all my friends. More

Every time I bring my vehicle to Nissan to have it checked, I get the best service ever. Doug Rice makes me feel like I'm the only customer he has. He walks me through everything the mechanics are g checked, I get the best service ever. Doug Rice makes me feel like I'm the only customer he has. He walks me through everything the mechanics are going to do to my car. He makes sure that I am completely satisfied. He explains everything about my car. I have recommended to all of my friends that they should use this repair shop...whether they have a Nissan or not. I trust Doug to make sure that everything is done properly. I refuse to purchase a Hyundai because I do not trust their service area...I always had the feeling they fixed my car only to find a bunch of other things wrong with it. I trust Doug. More

I have found the service at Frederick Nissan to be consistently prompt and efficient. The employees are friendly and helpful. The waiting area is always neat, clean, and comfortable. The check out consistently prompt and efficient. The employees are friendly and helpful. The waiting area is always neat, clean, and comfortable. The check out process is easy and quick. More

We came to Frederick Nissan to hopefully trade in our then current vehicle for a minivan. After some time We were able to reach an agreement on the trade. Devynn was very polite and non pushy, the manage then current vehicle for a minivan. After some time We were able to reach an agreement on the trade. Devynn was very polite and non pushy, the manager was easy to work with and Mike was the one who oversaw a little bit of work on our "new" mini van. Mike took care of us and was thorough in getting the job done right the first time, when it was taking a little longer than expected to get the work done, Mike made sure we were taken care of by putting us in a nice rental. Everybody we worked with were friendly and down to earth. Thanks Frederick Nissan! More