Younger Nissan of Frederick

friendly and helpful employees in the service department. they were all great! Kinda took the sting out of the price for the front break replacement :). they were all great! Kinda took the sting out of the price for the front break replacement :). More

Dramatically improved experience compared with the previous management a few years ago. The entire staff was coutereous, friendly and helpful. The negotiations were professional and non-confrontationa previous management a few years ago. The entire staff was coutereous, friendly and helpful. The negotiations were professional and non-confrontational. More

Very courteous, professional, and fast! We given estimate on previous service visit. When we were ready for the service, Frederick Nissan stuck with the previous estimate - and worked extra fast to ensure w on previous service visit. When we were ready for the service, Frederick Nissan stuck with the previous estimate - and worked extra fast to ensure we could pick up vehicle early in the day. More

Initial contact w/ Jeff was via the Internet. Very professional / quick in his follow-up response. When I got to the dealership, he had the perfect car ready for me to test drive. He really took int professional / quick in his follow-up response. When I got to the dealership, he had the perfect car ready for me to test drive. He really took into consideration what I had told him (via e-mail) I was interested in buying. Friendly and knowledgable throughout the whole process. Finance Manager Ed Beleznay was equally firendly and knowledgable throughout the finance part of the sale. Very professional staff and I'd reccommend Frederick Nissan to anyone. More

Great service from Steve and the entire staff as always. No high pressure sales and he knew just what I was looking for. I always come back because of Steve, the Nissan product and the service department. No high pressure sales and he knew just what I was looking for. I always come back because of Steve, the Nissan product and the service department. More

I hate going through the process of purchasing a vehicle but.......dealing with Steve and Nick make it bearable. I have bought numerous vehicles from both of them over the past Pathfinders,Z's & Frontiers, but.......dealing with Steve and Nick make it bearable. I have bought numerous vehicles from both of them over the past Pathfinders,Z's & Frontiers, you name it . Steve and Nick are good guys and I respect their professionalism and knowledge. If I buy a Nissan in the future, these are the individuals I would want to deal with. I guess you could say we have a good rapport. Diane & Austin Stup More

Everything was great. I was taken care of promptly, and everything was thoroughly explained. Service recommendations were made, but I was not pressured to have any done immediately. Overall experience wa everything was thoroughly explained. Service recommendations were made, but I was not pressured to have any done immediately. Overall experience was great! More

Very pleased. Customer service rep got me in and out quickly. He fully explained everything and was very friendly and professional. He made it a very enjoyable experience. quickly. He fully explained everything and was very friendly and professional. He made it a very enjoyable experience. More

Brought car in for oil change, warranty repair, and recall service. Both Doug and Lynn were very professional yet friendliness in their customer service. The works were completed for two out of three s recall service. Both Doug and Lynn were very professional yet friendliness in their customer service. The works were completed for two out of three since the part for the warranty work was wrong in its order. Lynn had the service technician (I think it was Steve) explained thoroughly the reason of unable to do the warranty work. The service technician temporarily repaired the item so I can use it until the new part arrive for the work. New part was ordered the same day and Lynn informed me that she would call when it is ready. The price of the oil change was comparable to other establishments. More

This is not the first time purchasing a car from Frederick Nissan. We have now purchased three. We first moved here 6 years ago and our first purchase was 5 years ago. Frederick Nissan was recomm Frederick Nissan. We have now purchased three. We first moved here 6 years ago and our first purchase was 5 years ago. Frederick Nissan was recommended by a friend. We moved here from Louisiana after Hurricane Katrina. And with our credit issues due to our legal battles with our mortgage company, Frederick Nissan made it possible for us to purchase (and replace) a vehicle lost in the Hurricane. It was refreshing to learn that after 5 years, some of the personnel remember our first visit to the dealership. While making our last purchase (6/4/11), one of the finance personnel came to us and told us that he remembered us from that first time. I would recommend Frederick Nissan to friends and family due our positve experiences each time. Thanks. More