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Younger Nissan of Frederick

Frederick, MD

4.9
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,834 reviews

April 12, 2011

OK, I did not come to buy a vehicle intentionally but thought that it could happen if the price was right and if the trade in offer was good. I got a letter saying your dealership needed used cars and t More

by JABHoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones Sales, Dave Finance
Apr 25, 2011 -

Younger Nissan of Frederick responded

Thanks for the review and I again apologize for the long wait and your patience. Dave is already getting faster now that he has been here a few weeks and he's getting a better feel for how we do business here at Frederick Nissan. Sorry again for the wait. Martin

April 12, 2011

My experience was a wonderful one everyone there was ready to answer any questions I had. My sales person was Martin Jones he is wonderful I was coming in to purchase a 2010 Altima and walked away with More

by trobertson1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Martin Jones & Ed Beleznay
Apr 25, 2011 -

Younger Nissan of Frederick responded

Thanks for taking the time review. It was a pleasure working with you and hope to have the opportunity to work with you in the near future. Enjoy your Altima!! Ed says hello! Martin.

April 12, 2011

After searching for quite a while to determine what type of car I wanted I narrowed it down to a 2011 Nissan Sentra 2.0 SL and I determined that the only 3 in my area were at Frederick Nissan. I called the More

by jphillippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
April 11, 2011

I had been shopping for awhile for a used car, either a Honda or a Nissan (Xterra). I met Jeff and he showed me his used vehicles. He listed to what I needed and was very, very nice. Not at all pushy, ( More

by okirk11111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
Apr 25, 2011 -

Younger Nissan of Frederick responded

Carolyn, it was a real pleasure working with you as well. Enjoy your Xterra and I'll see you when you come in for service. Jeff

April 07, 2011

I do not find car shopping a pleasant experience, but Jeff Lasko made it as painless as it can be. I do not like negotiating - just tell me what you are willing to pay for a trade in, tell me your BEST More

by BeverlyChristensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
Apr 25, 2011 -

Younger Nissan of Frederick responded

Beverly, that's exactly have I like to sell cars and why I work where at Frederick Nissan. No games, up front pricing on your website and happy customers. Thanks for your business, your review AND the suggestion on the snack machine. Something we are going to look into. ;) Jeff

April 06, 2011

When I bought my Nissan last year I purchased a service plan that gives me every other oil change free with car wash included. I regret that decision. Negatives: - Every time I go in to get the oil ch More

by jdcook70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember names, but was there between 2-4pm 4/4
April 02, 2011

I put in a request on 3/30/2011 thru the internet and on 3/31/2011 i received a phone call that morning from Martin Short who informed me that he was trying to get me a car and kept calling me back to infor More

by saragood_98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Short
Apr 25, 2011 -

Younger Nissan of Frederick responded

That's how we do it here at Frederick Nissan. :) Enjoy your Sentra. Martin

April 01, 2011

The friendly staff at Frederick Nissan helped me to obtain a good deal despite not having a perfect credit score. The dealership website listed attractive discounts that brought me to dealership. My pu More

by miket1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob, James, Ed
Apr 25, 2011 -

Younger Nissan of Frederick responded

Mike, thanks for allowing us the opportunity to work with you and your needs. Call us anytime. James

March 31, 2011

My experiance at the federick nissan was the best do to the represintatives friendliness and the need to please me the customer. They ask what I wanted and needed in the car I was looking for. the found me More

by blancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid
March 28, 2011

Gary and Steve are great to work with. They take care of my car and always have a smile on their face. Pleasure to work with. They did a good job detailing my car and it was ready when I needed to pick it More

by f.benvenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis, Steve (technician)
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