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Younger Nissan of Frederick

Frederick, MD

4.9
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,834 reviews

May 07, 2011

I generally don't complete surveys but my buying experience at Frederick Nissan was so good I felt compelled to share it. Jeff Lasko was great to work with. He was extremely knowledgeable about th More

by wjloehr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
May 06, 2011

The experience purchasing my new Nissan at Frederick Nissan with Martin Jones was truly outstanding. Martin was a very good listener, and located the perfect vehicle for me. He proved to be a a virtual More

by psj1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
May 05, 2011

Came in. Greeted warmly. Information taken fast. An explanation of what to expect was given. Directed to waiting room stocked with munchies, coffee and wifi. Waiting time was reasonable even on a bus More

by sagarkud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Rice
May 05, 2011

I was seen at my appointment time and I was done in about 30 minutes. The staff is very friendly and professional and I really enjoy getting my oil change there. The staff is very knowledgeable and helpful More

by renitaallen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
May 05, 2011

Steve was excellent to work with and I had a wonderful experience dealing with Frederick Nissan. Steve went above and beyond to make sure I was happy with my new car and even went to another dealership t More

by lrippeon825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Latour, Steve Latour
May 01, 2011

I got better support and I feel comfortable with your sales and finance team. I recommend to my friends and will have future business with you. More

by Karthick.Sellamuthu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin
April 30, 2011

They worked really hard to get the payments to fit my budget. They showed me everything available for the car along with a tour of the maintenance area of the dealership. I felt very comfortable with my More

by nicole52766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight, Nick Dibiase
April 28, 2011

Dealership offered over 100% (only words) for my trade Dealership offered over 100% (only words) for my trade but they fell short on what Kelly Blue Book was offering at a good status which was $13,50 More

by ltazwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Tommy Moberly
May 26, 2011 -

Younger Nissan of Frederick responded

ltazwell, can you please share with me your name and email address in the admin of DealerRater.com. I would very much like to check into this. This is NOT a practice of our and I would very much like to check into the details of this. I look forward to your response. Steve Farley General Manager Frederick Nissan

April 27, 2011

Mike Rose is a very knowledgeable sales representative. If and when I am ready to buy another car I will work with him again. He was very knowledgeable on the Nissan Cube. The dealership employees al More

by Wayne Riner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose
April 26, 2011

I don't feel like I got the best deal on my purchase. The salesperson couldn't have been any sweeter but I felt like a game was being played on me from the minute I saw the car. I felt tricked and taken More

by jnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Lasko and Ed Beleznay and Nick
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