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Younger Nissan of Frederick

Frederick, MD

4.9
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,834 reviews

June 01, 2011

The only reason I put Customer Service at 4 and not 5 is the length of time it took to complete the sale. Kyle was great! Price was fair (I think you made a profit and I walked away feeling like a got a g More

by jimmih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle , Kyle Warfield
May 31, 2011

I made an appointment and was greeted on time. My purchase was made in a timely matter and I drove off the lot feeling good about my purchase. My salesman Martin was friendly and informative about th More

by nuttynay2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones, & sales manager
May 30, 2011

Excellent first visit; car just arrived here in Frederick this past week from Massachusetts, and I was welcomed with open arms as a new customer; only issue was arranging for pick-up at work to return for th More

by psmock52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember
May 29, 2011

always a great experience. always courteous, and good with details. I woudl recommend them to anyone. prices are little high. but staff is great. good with follow up and great to interact with its close More

by achatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember
May 29, 2011

Great job. Service was friendly. Other than tires, I always get everything for my Maxima serviced with you. I trust that you folks are honest and youo have beeN. Thanks for the loaner car, It helped to More

by kathy luketich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis
May 29, 2011

I was greated as soon as I I arrived at Frederick Nissan by Gary. He had a very nice personality and always a warm smile. He explained in detail what was wrong with my car, how much it would cost and so for More

by flowersnlace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis
May 30, 2011 -

Younger Nissan of Frederick responded

Cindy, thanks for taking the time to write your review. It too was a pleasure working with you! Gary Service Manager

May 26, 2011

I have my Mercury Villager Sport (Nissan Minivan) in for service, to replace broken motor mounts. The service advisor (Martin Gonchar) indicated he would call me with a final price quote, as I am cost conc More

by drkrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Gonchar
May 25, 2011

I had a great experience at Frederick Nissan. My wife and I were both in need of newer vehicles and we loved their selection and variety of used certified cars. They did all they could to work with us t More

by jagil419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bradley
May 25, 2011

Dwight was great. He worked very hard to find the right car for us. Everyone in the dealership worked very hard towards getting the right car, right price and right finance option for us. We didn't plan to More

by monyitchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Chung, Nick Dibiase
May 25, 2011

This is the second time that I have gone in for regular maintenance service. I have found it easy to sign up for an appointment, I have been called to be reminded and everyone in the service area has been More

by loginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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