Younger Nissan of Frederick

I had a great experience buying my new car from Frederick Nissan. I was very reluctant to buy a foreign car because I have always driven GM cars. I spoke with Jeff Lasko on the phone about a 2012 Nissan Alti Nissan. I was very reluctant to buy a foreign car because I have always driven GM cars. I spoke with Jeff Lasko on the phone about a 2012 Nissan Altima coupe I had found on the Internet. I set up a day and time to test drive the car. I explained to him my hesitance and he assured me I would be happy with the car because of all of its features and the overall way it handled. (And, yes, he was correct!!) What really impressed me was not being pressured to come in that day. I could not get to the dealership for two days and I asked him if he thought the car would still be there and instead of telling me I should come in that day or risk it being sold, he made me feel comfortable to come in when I could. After meeting him, I'm sure had the car been sold, he would have done his best to find me another one. He is such a helpful person and very down to earth and easy to talk to. When I arrived, he brought the car around and went over options on the outside and inside of the car and showed me how to use them. He also told me alot about how the car was made and why. He went over all of the safety features with me and went with me on my test drive. During the test drive, he continued to tell me things about the car and was very knowledgeable about the driving of the car and how it handled. When we returned, my car had been appraised and I was happy with what I was being given for it. It was actually $500 more than the least I had decided to take before I went into the dealership and I thought my number was a little high. After going over payments, they were still a little high for me and they ended up giving me $1,000 more. My deal worked out and I absolutely love my car so far. It is probably one of best handling cars I have ever driven. After all of the paperwork was completed, Jeff helped me move all of my stuff from my old car to the new one. He asked if I had any questions and told me to call if I had any. He followed up the next day to find out how the car was doing and how I liked it. Also, after I read through some of the owner's manual, I had a question and sent him an e-mail. He called me the same day with an answer. I would recommend Jeff to anyone wanting to buy a car, even if you just want to try it out. You will not feel pressured by him in any way. He will be there to provide you with information you need to make your decision. More

I have bought several cars in the past and this by far has been the best experiense I have ever had. Martin was very knowledegable and friendly. I never felt pressure and I was able to walk away with th has been the best experiense I have ever had. Martin was very knowledegable and friendly. I never felt pressure and I was able to walk away with the vechile I wanted. More

We are very disappointed in this car dealership from sales all the way to the service department. We purchased a car from this dealer ship about two months ago. They have failed to properly do their job sales all the way to the service department. We purchased a car from this dealer ship about two months ago. They have failed to properly do their job so many times, we have had to make multiple attempts to go back and sort their mistakes. The final straw was when I was taking my car in to get an oil change and repair a scratch that was put on our brand new car interior when we were installing some post manufacturer additions. At that time we were told that it would be repaired when we came in the near future for an oil change and it would be put in the computer that they were responsible for this repair. When I called to make the appointment to get the oil changed and have the scratch repaired. When I was on the phone with the service representative I was told the person was there to fix scratches on Tuesdays, I specifically mentioned to the representative that the scratch was on the interior driver's side door. When I arrived suddenly there was no one there to repair the scratch and all they could do was an oil change. After putting well over a thousand miles on my new car driving back and forth to this dealership I am giving up on all hope that this dealership will ever live up to their promises. Bad experience and I feel like it was a huge mistake buying the car and taking it for repairs to this dealership. More

Brought my truck (which has had many problems in only 65K miles including replaced transmission, rear axle assembly, front pinion seal and front differential) in for service for an oil change and because my miles including replaced transmission, rear axle assembly, front pinion seal and front differential) in for service for an oil change and because my SLIP light wouldn't turn off. Tech looked at it and said my ABS actuator was bad and had to be replaced to the tune of $1300. I like the dealership very much, but regret buying this truck every day that I drive it. Just waiting for the next thing to go wrong and wipe out my savings AGAIN. The part cost $975 from the dealership, but I have since found it online from a salvage yard for less tha $200. I might try to go that route to save some money. All in all, the dealership is great, but the truck is a lemon (didn't buy it from Frederick Nissan). More

The sales team at Frederick Nissan was very knowledgable and professional and a refreshing pleasure to work with! Everyone had a great sense of humor and made me feel welcome. and professional and a refreshing pleasure to work with! Everyone had a great sense of humor and made me feel welcome. More

All in all it was a great experience...free oil change, free cookies and hot chocolate, got to see our favorite salesman, Mike Rose, and say hi, efficient service, out in 30 minutes. Only suggestion I wou free cookies and hot chocolate, got to see our favorite salesman, Mike Rose, and say hi, efficient service, out in 30 minutes. Only suggestion I would have is to do like the Kia service dept does and wash the car for the customers with each service visit. I asked, they said they had too many new cars to prep...only disappointment. Other than that, excellent:) More

My salesperson was Martin Jones. He did an exceptional job. He was extremely friendly and easy to work with. I spoke with Martin over the several times that day before I came to Frederick Nissan. My tr job. He was extremely friendly and easy to work with. I spoke with Martin over the several times that day before I came to Frederick Nissan. My truck was inopererable, and he gave me all of the details I needed concerning the vehicle that I purchased, as well as had the service department contact me regarding a price quote to fix my vehicle (in the event that I could not afford to purchase a new vehicle.) Martin understood the situation I was in and worked well with me to get me a new vehicle that I could afford on my budget. Martin was easy to talk to and do business with. He put a nice personal touch on selling. I used to sell insurance in the past, and was always told that people buy from people they like. Martin did a great job and I am completely satisfied with my experience at Frederick Nissan. More

Talk to Steve Latour about a truck that I wanted and he and his sales manager Nick Dibiase made it happen.Not only did they go to bat and get the truck from another dealership, they matched the lowest pric and his sales manager Nick Dibiase made it happen.Not only did they go to bat and get the truck from another dealership, they matched the lowest price that I found. This dealership truly goes out on a limb to get you whatever you want at a price that is not only fair but competitive. Not once was there any pressure from Steve to put me in a more expensive vehicle. I will have no problem coming back for all my auto needs. I will recommend Steve and your dealership to others. I had a trade in that they gave me full market value without hasstle. That, by itself, says a lot about this dealership. More

I am a thirty year customer of first Jenkins and now Frederick Nissan, I do not shop for cars anywhere else and the biggest reason is the service team who are always beyond helpful! Frederick Nissan, I do not shop for cars anywhere else and the biggest reason is the service team who are always beyond helpful! More

FREDERICK NISSAN IS THE VERY BEST BY FAR!!!! I have been looking for a safe, dependable vehicle for our family and on Wednesday I found what we have been looking for! It's a 2005 Nissan Quest LOW mileage a looking for a safe, dependable vehicle for our family and on Wednesday I found what we have been looking for! It's a 2005 Nissan Quest LOW mileage and just BEAUTIFUL best of all it fits our needs perfectly and we are able to now drive without the worry of something going wrong! I submitted an application on line Wednesday night 6/22/11 and spoke with Jeff Thursday 6/23/11 when he called to tell me that I had been approved for the loan. We visited the car lot that day and I drove it off the lot within hours of speaking to him! The staff at Frederick Nissan could not have been any nicer, they greeted us with a smile, gave us a tour of the dealership, and introduced us to everyone. Jeff and Wendy are a true value to your company, they were just GREAT!!! I will recommend your dealership to everyone I come across and we want to say THANK YOU again for everything...you all are AWESOME and we cannot tell you enough how happy we are with our new van, we absolutely LOVE it!!! More