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Younger Nissan of Frederick

Frederick, MD

4.9
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,834 reviews

July 22, 2011

Extremely friendly and helpful staff. Willing to work with me on price and options. Martin treated me very well, and didn't feel at all like a sleazy car salesman. Great place More

by benwerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
July 20, 2011

Well the service lady came out to talk to the wife about replacing the airfilter and belts and fluids. My wife said that I would do the airfilter and that she would have to talk to me about the services an More

by Logsdonr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosanna Nelson - service advisor; not sure who the tech was
July 19, 2011

This was absolutely by far one of the best experiences we have had with buying a new car. I would not only recommend the dealership, but also our sales rep. He was very accomodating and knowlegable about t More

by volleysoccermom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose
July 19, 2011

I came in for a routine oil change. The staff was quick, efficient and detailed everything that they found needed to be taken care of on my next visit. They also included estimate prices for the services to More

by hwalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
July 17, 2011

Martin had been emailing me for months regarding the soon-to-be-released Nissan Murano CrossCabriolet. He was great about keeping me posted on updates and as soon as one arrived in the showroom he let More

by mel_springer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
July 15, 2011

This was not the first time I have purchase a new vehicle but it was my first time purchasing a new vehicle at a fantastic dealership like Frederick Nissan. From the time I pulled in to the Frederick Nissan More

by Day Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid Pfeiffer, Dave Kushner, Nick Dibiase, Nick Dibiase
July 14, 2011

I was pleased with my experience at Frederick Nissan. Martin was very informative about various features of the models of your cars, and helped me make a selection that I am very happy with. I liked Mar More

by Sandra Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Jones
July 11, 2011

I thought the customer service was very good. John, my service rep, was friendly and easy to talk to which, in turn, made me feel comfortable about having my car serviced at this dealer. As for the work, More

by mgallaugher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidias, Nick Dibiase
July 09, 2011

I came in for a check on why my "Service needed" light was on, and had aoil change while I was there. I'm not sure my question of why the light was on was answered. It was a vague, "we th More

by anitaglink
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Rice
July 08, 2011

Gary, As always, we were totally satisfied with the work you did. The clearcoat that you applied to our new Juke really made it sparkle. The fog lights that you installed makes the front end of the car look More

by bethdoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
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