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Younger Nissan of Frederick

Frederick, MD

4.9
2,919 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,919 reviews

January 24, 2012

I would highly recommend Frederick Nissan. They went above and beyond all of my expectation. The Listened to what I was looking for and did not just view me as a sale but as a real person making a big More

by rkaw2339
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo, Wendy, and James
January 23, 2012

We were sent to the Frederick Nissan dealership with our 2008 Nissan Xterra after having repair issues with new tires we had put on at Sears Auto Center. Sears broke one of our TPS after replacing our tire More

by ryebread114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonie Null and an older male service tech (didn't catch his name)
January 22, 2012

In & Out in 30 mins for my oil change! Very pleasant experience. Only complaint reluctant to fix the seal on my tire. 1st said my tire was good & could just be taken off & put back on to fix seal then c More

by shannon7896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda & i dont know the guy who gave me tire quote
Feb 14, 2012 -

Younger Nissan of Frederick responded

Shannon, sorry for the confusion. You did have some time left on your tread BUT your tires have some age to them. They are starting to dry out and this is why we recommended new tires. This is also why our technician was reluctant to fix the seal. It's always possible you would have been placed in a position to buy new tires right then and then due to the dry age of your tires. We did not take notice to the dry age of the tire at first but after closer inspection we were able to see how bad they were. If you have not bought tires yet, we do recommend replacing them as soon as you get the opportunity. We always have tire specials her at Frederick Nissan and many times we offer bigger discounts and better pricing than many of the local Tire Chains. Let me know if I can be of anymore assistance. Gary Lewis Frederick Nissan Service Manager

January 18, 2012

Overall, my experience with Frederick Nissan was Excellent. The only issue I had was the cost of replacing the Timing belt. It seemed high compared to other Makes of vehicles. Leoni is an exemp More

by steviebv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leoni Null
January 14, 2012

Gary and Doug in the Service Department are the best - they are at the top of their game. No BS. Only the truth, the whole truth and nothing but the truth. I bought (the salesman was Shlomo) and still More

by xterra009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Service Department: Gary and Doug
January 14, 2012

The people at Frederick Nissan are great to work with. They do profesional work and provide good service for a fair price. I recommend Frederick Nissan for your service needs. More

by f.benvenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lewis
January 09, 2012

I came in to Frederick Nissan after reading and hearing about their good reputation. The day before I came in, I filled out the online credit app and was contacted promptly by Ed. He arranged for me to hav More

by whitealtima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kyle Warfield
January 09, 2012

Ingrid was the perfect salesperson for me. I hate shopping for a new car and she made it a very pleasant experience! Kudos to Ingrid! More

by AlohaBarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ingrid
January 07, 2012

I needed to have a strut replaced on my 2011 Sentra, but I just had surgery and couldn't drive so the technician came to pick up my car at my house, fix it, and return it to my house. That is what I call t More

by tshooze
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John in Service and Sam the technician
January 06, 2012

Our new Altima was in for Sealcoat treatment. I called John to let him know that our license plate was not securely fastened to the car. He said it was no problem, and that he would personally go and sec More

by meshbaugh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John
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