Younger Nissan of Frederick

The service dept is getting better. Still tried to up sell but not as much as in the past. Didn't try scare tachtics as in the pass. They are headed in the right direction sell but not as much as in the past. Didn't try scare tachtics as in the pass. They are headed in the right direction More

Our experience in buying a used car at Frederick Nissan was a pleasant experience. Although our salesperson was not able to show us the car that we had come to drive, he was able to show us a number of ot was a pleasant experience. Although our salesperson was not able to show us the car that we had come to drive, he was able to show us a number of other choices in our price range that suited all of our needs. Once we had picked out a car that we wanted to purchase, the negotiations were cordial, prompt and forthright. We were able to come quickly to an acceptable price and didn't feel hassled as we have at some other dealerships. Altogether we were very pleased and impressed with the service that we received and would certainly recommend Frederick Nissan to anyone shopping for a used car. More

I will never go anywhere else. Whenever I take my Nissan in for service I am always treated like I am top priority. The staff is always so professional and friendly. I can honestly say that I trust the se in for service I am always treated like I am top priority. The staff is always so professional and friendly. I can honestly say that I trust the service dept to always do a great job and know that they will do a fantastic job. More

As usual my experience with Frederick Nissan was nothing short of outstanding. You got me in fast, completed my oil change and inspected the vehicle. While I was not expecting to have to replace a battery t short of outstanding. You got me in fast, completed my oil change and inspected the vehicle. While I was not expecting to have to replace a battery that was only two years old (certainly not the fault of Frederick Nissan), half the cost was covered by warranty and you did the job quickly. Your whole team is super. Thanks. More

Made sure all of my concerns were addressed. Took minimal time to get done. Gave me all of the information that I asked for. Waiting area was clean and comfortable. minimal time to get done. Gave me all of the information that I asked for. Waiting area was clean and comfortable. More

I went in to have a diagnostics test due to catalytic converter problems. Doug and his service team confirmed this information and I am awaiting scheduling my next appointment as there is a list of thin converter problems. Doug and his service team confirmed this information and I am awaiting scheduling my next appointment as there is a list of things that I need done (since the car also hit 100,000 miles). There was a bill of approximately $100 after the diagnostics test that I did not recall agreeing upon. Doug immediately took care of this bill with no problems. More

I am very pleased with the service that I recieved on Friday with my Nissan Sentra. The lady who helped me was pleasant, prompt and polite. The service people took me promptly and finished in a very quic Friday with my Nissan Sentra. The lady who helped me was pleasant, prompt and polite. The service people took me promptly and finished in a very quick amount of time. Everyone was curtious and helpful! I appreciate your assitance. Thank you. Niki Koehler More

kyle was great and gets my highest marks. No complaints whatsoever. A real pleasure. Not pushy, answered all questions, full of info and knows his stuff. Danny was pleasant but forgot to submit my GAP whatsoever. A real pleasure. Not pushy, answered all questions, full of info and knows his stuff. Danny was pleasant but forgot to submit my GAP insurance cancellation to Chase Bank. I had to follow-up on him and that's not the way its suppposed to work. More

I had an appointment for 30K mile service. When I arrived, I was immediately greeted in a very friendly manner. The service advisor went over all of the work that would be done on the car and asked arrived, I was immediately greeted in a very friendly manner. The service advisor went over all of the work that would be done on the car and asked if there were any other problems to take care of. My key fob wasn't working so that was checked and the battery replaced. The car was washed and from the outside actually looked like it had been detailed - at no additional cost. One of the screws for the front license plate was stripped. It was replaced at no additional cost with a larger screw. The service advisor told me when I could expect the service to be finished and then kept me up to date about every half hour as I was waiting for the car. I got a chance to read the paper and have a couple of the complimentary cookies and bottled water while I waited in the lounge. Noticing that I was a senior, the service advisor made sure that I got a discount on the service. When the car was ready, she went over the checklist to explain what was done and what the various measurements (brakes, tires) meant. She was great and extremely pleasant. It helped make the experience very relaxing and enjoyable. More