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Younger Nissan of Frederick

Frederick, MD

4.9
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,834 reviews

September 16, 2011

Just had to have an oil change. Drove up to Frederick and walked in they did the oil change and I was on my way in an hour Thank You More

by pkeeley59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure it might have been Kathy
September 13, 2011

The customer service was great in the morning when I brought my car in. When I picked my car up not so great. John just took me to sign papers and get my key. He did ask if I had any questions. I did More

by vlynnbass
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Early Morning Mike? Afternoon John
September 10, 2011

This was the best car buying experience I have dealt with. No pressure and Rob was great. I was at the dealership for maybe two hours at the most unlike Darcar Nissan and Volkswagen.if you want to be in More

by Randallsnowden1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
September 07, 2011

I came in to have service on my car, at the spare of a mintue, and Doug was very helpful and informative, he explained everything to me, took my car in right away. the gentlement who worked on my car was More

by monalisa4ross1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug
September 04, 2011

The people are very friendly and service was fast and you can see the care the techs take with your vechiele thru the glass. They need to track customer agreements better. More

by roejo007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Some young lady, forgot her name
September 03, 2011

We had a very, very good experience. Rob was very helpful before and after the sale. He is a natural salesman. He understood when to allow us to decline an option and when to give us additional details. Than More

by nhambright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Moldovan
September 01, 2011

They were all great. Unfortunately I don't remember all the names They took me right away for an oil change This review is too long. More

by MDohm40123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
August 30, 2011

Jeff is a wonderful saleman. We came in looking for a crossover vehicle. He explained the Rogue to us in detail before we took it out for a test drive and then showed us it's many features while out on t More

by Goliemom54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Lasko
August 29, 2011

I have only ever been to this dealership for oil changes and routine maintenance during their Saturday's Express Service, but I can say that they have always been fast and very courteous. This is my first N More

by Aarnold30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
August 27, 2011

Jeff was very helpful and cooperative, and did a very good job explaining the vehicle. Ed I don't have much to say about. I have a problem in general with the practice of the salesman handing you off to More

by ma deuce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jeff lasko, ed beleznay
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