Younger Nissan of Frederick

THE SERVICE WAS REALLY GOOD AND I APPRECIATED THE ATTENTION TO DETAIL. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO OTHERS. KEEP UP THE GOOD JOB. THANKS! ATTENTION TO DETAIL. I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO OTHERS. KEEP UP THE GOOD JOB. THANKS! More

I've always been sceptical of having service done at a dealer. Your staff, Leonie Null in particular, has changed that. Leonie had the uneviable task of playing middleperson between myself and an extended dealer. Your staff, Leonie Null in particular, has changed that. Leonie had the uneviable task of playing middleperson between myself and an extended warranty company which is not particularly please with having to cover a claim. Leonie did a great job of dealing with them on my behalf. She seemed to truly care about my satisfaction. What a surprise. This was all an added bonus to what really made my service experience as good as it could be. I received prompt return phone calls. MY scheduling needs were met. I received thorough answers to my questions. When I asked for it, I received good advice. Completion of my service was right on schedule. These are all very simple tasks that many in the service industry overlook. Your staff made them a priority. Thank you. Special thanks to Leonie. Sincerely, Dewey Duttweiler More

Alvin was great, made me feel very comfortable, and he was very knowledgeable. The outside of the car wasn't as clean as it could have been and although it was taken back to be cleaned, the only one I saw was very knowledgeable. The outside of the car wasn't as clean as it could have been and although it was taken back to be cleaned, the only one I saw clean it was Alvin. Alvin went above and beyond to make my experience a good one. He is an asset to the team. A++++ More

The service was great. The employees were very kind and helpful. Finding a car suitable to my family's needs was quick and easy. The car is still up to my standards today. helpful. Finding a car suitable to my family's needs was quick and easy. The car is still up to my standards today. More

Very friendly and fast service! I waited and had some popcorn and complimentary water. We were only waiting about twenty minutes which was perfect for my little one! popcorn and complimentary water. We were only waiting about twenty minutes which was perfect for my little one! More

My experience with Frederick Nissan has always been a good one. My wife and I have been customers for nearly 20 years. If anything this most recent experience was the best. All the staff was friendly a good one. My wife and I have been customers for nearly 20 years. If anything this most recent experience was the best. All the staff was friendly and eager to help. My salesman Alvin Baylor was most cordial and knowledgeable. We plan to continue our long relationship with Frederick Nissan. Ed A. More

We purchased our car from Frederick Nissan in August 2009. It has been very reliable and has saved us a lot in gas mileage as our other vehicle only gets 10 mpg. The cube gets about 28 in the city with 2009. It has been very reliable and has saved us a lot in gas mileage as our other vehicle only gets 10 mpg. The cube gets about 28 in the city with some highway driving. Everytime we take our car in Frederick nissan for service it is done as promised and the staff is very courteous. We could not have afforded to pay for the repairs just done that Frederick Nissan was able to have covered by our new car warranty. We are very grateful for the extra effort made by staff. Thanks for an experience that dosent seem to happen much these days... Honest and fair service.... and a company that stands behind their warranty's. Sincerely, Richard and Brenda Sheltra More

Great service as always. I have been a customer of the Frederick Nissan for years and have always had a postive experience. Will definitely be back next time for service. Frederick Nissan for years and have always had a postive experience. Will definitely be back next time for service. More

All in all a very easy sales experience, Steve was a no pressure sales guy and was very easy to work with. None of the BS 4 square negotiations. Shopping for a car with 3 kids in tow is never easy. Frederi pressure sales guy and was very easy to work with. None of the BS 4 square negotiations. Shopping for a car with 3 kids in tow is never easy. Frederick Nissan and crew where very accommodating to us and made sure the process was easy. I left with a great impression of the dealership and their crew. Thanks for a great buying experience! More

It is now March 20th 2012 that I am now informed my vehicle is done. You have had my vehicle since 2011. Thats around 3 months that you have been in possesion of my vehicle. With no one contacting me t vehicle is done. You have had my vehicle since 2011. Thats around 3 months that you have been in possesion of my vehicle. With no one contacting me that entire time as to what was going on. The only update I got was me going to the dealership and being told the transmission was on a boat. Couldnt give me any kind of estimation towards when it would be finished. Spouted rudely to me that a lender vehicle would not be held for me. Even astonished that I wanted one of similiar standards to use. I paid a lot of money and was kept in the dark. Was rudely spoken to. Felt as though I was bothering them to ask questions about my vehicle they were suppose to fixing. All the contact I had to have was miserable. All the driving I had to do for that time was miserable. You had my only vehicle. I tried to bring this to some attention... Apperently that fell on deaf ears. So Im on to my next option. All of this experience will never happen again to me from your establishment. More