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Younger Nissan of Frederick

Frederick, MD

4.9
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,834 reviews

December 05, 2011

I found that the staff was very friendly and accommodating. The service was great however the pricing was a little pricey. The repair did take a little longer than expected. I would be coming h More

by bhavinsafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary lewis
Dec 26, 2011 -

Younger Nissan of Frederick responded

bhavinsafi - thanks for taking the time to review us and express your opinion. I completely understand, vehicle service is never cheap. Remember, we do have some money saving options for you... 1. Be sure to visit our Nissan Service Coupon page before scheduling your next service. We many times have several money saving coupons. http://www.fredericknissan.com/service-parts-specials.aspx 2. IF you have not yet enrolled in our Frederick Nissan One to One Rewards program, please do so. This is a great opportunity to save money on all of your future services here at Frederick Nissan. When you shop online at 100's of online retailers, you have the opportunity to accumulate FREE points that you can use towards your services here at Frederick Nissan. It's a really great service and saves you money too! Go to this website for more information (or call us). Even if you did not purchase your Nissan from us you can still enroll in the One to One rewards. http://www.fredericknissan.com/one-to-one-vip-program.html You can check your points and special offers right here - www.nissanonetoonerewards.com/ Thanks for your business. Gary Lewis Service Manager Frederick Nissan

December 05, 2011

Service took way too long. It took 2 hours for an oil change and wash. I was told that my car had been forgotten about. More

by abrendle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
amamda shrift
December 03, 2011

I was very satisfied with all the service that I received during my car purchase! Literally from walking through the door to driving away from the dealership with my new truck. The staff was very courteous, More

by jmobry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield, Kyle Warfield
December 02, 2011

Purchased used vehicle (2008 Rogue) in September and Rob provided great attention to my needs. Also, took vehicle in for first service and your service dept is fantastic. This is the 2nd vehicle I have More

by rogue08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Moldovan
December 02, 2011

The attention given to the individual customer could have been a little more timely, however a lack of personnel may have been the culprit in that situation. I`m very pleased with my vehicle and hope that al More

by earl french
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : several
November 29, 2011

dealrship corrected a wind whistle that was audible when reaching speeds of over 40mph. Took one day to identify the problem and the repiair appointment took 45 minutes. More

by sbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidis
November 20, 2011

Mike was courteous, polite, and very knowledgeable of the car, features, and performance. Explained all details and made sure I knew all that was required to own this vehicle. Contacted me at home after t More

by Colejm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rose
November 09, 2011

Dwight Chung was an amazing sales consultant and was anwsered every question that I had - He made it very clear that he is avaiable at any time to answer any questions that I have regarding my new Nissa More

by suzettearch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Chung
November 08, 2011

I believe the dealership has the experience, knowledge, and correct parts to work on my "baby". So far, I've always had friendly customer service as well as they offer a shuttle service in the am, and bri More

by kalamile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Konstandinidis
November 08, 2011

I had a very positive car buying experience at Frederick Nissan and am very happy with my new nissan! I plan on returning to Frederick Nissan for future car purchases. More

by hlower1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight in sales and Ed in finance
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