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Younger Nissan of Frederick
Frederick, MD
2,910 Reviews
*********How does Younger Nissan of Frederick have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 2,910 reviews
July 09, 2012
Just purchased my first brand new car and had a great experience with Kyle. Not only was he very knowledgeable about the Rogue he also answered all of my questions and really made the buying experience a experience with Kyle. Not only was he very knowledgeable about the Rogue he also answered all of my questions and really made the buying experience a pleasant one. My only wish is that he will still be working there in 7 years so he can help me with my next purchase! Would recommend him and the rest of the Frederick Nissian team to anyone. More
by Jebedih1
Employees Worked With
Kyle Warfield
July 07, 2012
First,when I picked up my car key, I noticed it said "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 "failed" for my battery. If I had not questioned why it said that, no one would have told me. When I questioned why my battery would go bad at 23,000 miles, the best answer they gave me was, could be the heat and it happens sometimes. I have never had a new car that required a new battery before 50,000 miles or more. So, I was told the battery is pro-rated and I have until July 14th,when my three year warranty runs out,to get a new battery for 80.00, or after that pay full price. I guess I might get a new battery, but to be honest, I haven't talked to anyone who thinks I should have to buy a new battery in a car like this,at 23,000 miles! More
by kpneuf
July 02, 2012
This dealership by far is one of the best dealerships i have dealt with!!, very clean and professional dealer,very nice waiting room for when you bring your car in for service, everybody here are very kind have dealt with!!, very clean and professional dealer,very nice waiting room for when you bring your car in for service, everybody here are very kind and friendly!! i have bought car's from Steve Farley for over 25 years now and have always been treated like a family member! i was very happy when i found out about two years ago that Mr Farley was at Frederick Nissan that i came by to say hello, and have since then have bought 6 vehicle's in two year's from them. My sale's man Steve Latour was very professional and friendly person who knew the product and been with Nissan for over 18 year's, So i just want to say Thank You Frederick Nissan For the wonderful experience !!! More
by mar1naro
June 28, 2012
i was informed that my free oil change at 7500 miles ended with my warranty. I was told when I bought the vehicle that they were free for the as long as I own the vehicle. Not happy with that decision ended with my warranty. I was told when I bought the vehicle that they were free for the as long as I own the vehicle. Not happy with that decision. I have gone out of my way to bring my car to Frederick instead of staying here in Pennsylvania. More
by laytagain
Employees Worked With
dont know
June 28, 2012
The staff at Frederick Nissan was friendly and helpful as soon as I stepped in the door. I was greeted with a smile and professionalism. Gary Lewis is a true asset to your company! soon as I stepped in the door. I was greeted with a smile and professionalism. Gary Lewis is a true asset to your company! More
by SMD52485
Employees Worked With
Gary Lewis
June 28, 2012
Customer service was great and I was very pleased that they were able to get me better pricing on my remote. They were also finished before expected. Very quick! they were able to get me better pricing on my remote. They were also finished before expected. Very quick! More
by kelsowivl
June 27, 2012
The service agent was great to work with and friendly. If the cost was much more I would go elsewhere even though I prefer having my Maxima serviced at a Nissan Dealership. An exterior car wash after ser If the cost was much more I would go elsewhere even though I prefer having my Maxima serviced at a Nissan Dealership. An exterior car wash after service would be appreciated. The Toyota dealership did this when I drove a Camry. More
by tvwad
June 26, 2012
WE CAME INTO THE DEALERSHIP LAST THURSDAY TO PURCHASE A 2012 NISSAN FRONTIER SL. OUR EXPERIENCE WAS GREAT...BEN WELCOMED US RIGHT AWAY AND IN JUST A LITTLE TIME WE WERE TEST DRIVING THE VEHICLE. FINANCING 2012 NISSAN FRONTIER SL. OUR EXPERIENCE WAS GREAT...BEN WELCOMED US RIGHT AWAY AND IN JUST A LITTLE TIME WE WERE TEST DRIVING THE VEHICLE. FINANCING TOOK AWILE, BUT THAT WAS TO BE EXPECTED. BEN WAS VERY HELPFUL AND SHOWED US ALL AROUND. WOULD DEFINETLY DO BUSINESS HERE AGAIN..LOVE, LOVE, LOVE, OUR NEW NISSAN FRONTIER SL...WILL HIGHLY RECOMMEND THIS DEALERSHIP TO ALL OUR FRIENDS... More
by Mary1956
June 24, 2012
Our experience at this Nissan dealership was wonderful. We were able to easily trade in our old vehicle for a new car that will be great for our growing family. The sales and financial staff were very well We were able to easily trade in our old vehicle for a new car that will be great for our growing family. The sales and financial staff were very well informed and made the process smooth and stress free. I would highly recommend this dealership to friends and family looking for a new Nissan or even a great used vehicle. More
by meggeger
Employees Worked With
megan vonada
