Younger Nissan of Frederick

My experience with Frederick Nissan has always been a good one. My wife and I have been customers for nearly 20 years. If anything this most recent experience was the best. All the staff was friendly a good one. My wife and I have been customers for nearly 20 years. If anything this most recent experience was the best. All the staff was friendly and eager to help. My salesman Alvin Baylor was most cordial and knowledgeable. We plan to continue our long relationship with Frederick Nissan. Ed A. More

We purchased our car from Frederick Nissan in August 2009. It has been very reliable and has saved us a lot in gas mileage as our other vehicle only gets 10 mpg. The cube gets about 28 in the city with 2009. It has been very reliable and has saved us a lot in gas mileage as our other vehicle only gets 10 mpg. The cube gets about 28 in the city with some highway driving. Everytime we take our car in Frederick nissan for service it is done as promised and the staff is very courteous. We could not have afforded to pay for the repairs just done that Frederick Nissan was able to have covered by our new car warranty. We are very grateful for the extra effort made by staff. Thanks for an experience that dosent seem to happen much these days... Honest and fair service.... and a company that stands behind their warranty's. Sincerely, Richard and Brenda Sheltra More

Great service as always. I have been a customer of the Frederick Nissan for years and have always had a postive experience. Will definitely be back next time for service. Frederick Nissan for years and have always had a postive experience. Will definitely be back next time for service. More

All in all a very easy sales experience, Steve was a no pressure sales guy and was very easy to work with. None of the BS 4 square negotiations. Shopping for a car with 3 kids in tow is never easy. Frederi pressure sales guy and was very easy to work with. None of the BS 4 square negotiations. Shopping for a car with 3 kids in tow is never easy. Frederick Nissan and crew where very accommodating to us and made sure the process was easy. I left with a great impression of the dealership and their crew. Thanks for a great buying experience! More

It is now March 20th 2012 that I am now informed my vehicle is done. You have had my vehicle since 2011. Thats around 3 months that you have been in possesion of my vehicle. With no one contacting me t vehicle is done. You have had my vehicle since 2011. Thats around 3 months that you have been in possesion of my vehicle. With no one contacting me that entire time as to what was going on. The only update I got was me going to the dealership and being told the transmission was on a boat. Couldnt give me any kind of estimation towards when it would be finished. Spouted rudely to me that a lender vehicle would not be held for me. Even astonished that I wanted one of similiar standards to use. I paid a lot of money and was kept in the dark. Was rudely spoken to. Felt as though I was bothering them to ask questions about my vehicle they were suppose to fixing. All the contact I had to have was miserable. All the driving I had to do for that time was miserable. You had my only vehicle. I tried to bring this to some attention... Apperently that fell on deaf ears. So Im on to my next option. All of this experience will never happen again to me from your establishment. More

Quick service. Friendly staff. Only downside, is I bring my own oil and filter, and I usually need the bill adjusted to reflect this. I've been there 4-5 times for oil change and tire rotation, and I always my own oil and filter, and I usually need the bill adjusted to reflect this. I've been there 4-5 times for oil change and tire rotation, and I always bring my own oil and filter, but 2-3 times now I have had to request the bill be adjusted, because I am charged for oil and filter. They are always quick to change it, without any hassle, but it would be nice if more attention was paid to putting together the final bill. I do like the service department, the staff is great. More

Service department did a great job with Nissan Leaf software upgrade. Very personable. They didn't try to push an oil change on me as I heard happens at other dealerships. Service tech appeared very software upgrade. Very personable. They didn't try to push an oil change on me as I heard happens at other dealerships. Service tech appeared very knowledgeable about the EV car & was very pleasant. Time it took for the upgrade was spot on. Apron part was on backorder...wish they would have called me with heads up on this so I could have scheduled the SW upgrade and apron install at the same time (which is what I had expected as discussed during call to make the appointment...until I got to the dealership to drop off car) More

I am very happy with the speed in which service created and programmed a new key for my Altima. The customer lounge area was clean and easy to wait in. and programmed a new key for my Altima. The customer lounge area was clean and easy to wait in. More

Friendly, helpful, accommodating. When we experienced problems, they worked very hard to correct them and make things right. Worked hard to meet our price during purchase and to ensure that we got all th problems, they worked very hard to correct them and make things right. Worked hard to meet our price during purchase and to ensure that we got all the extras we wanted. More

I would highly recommend Frederick Nissan for any automotive needs. Steve Latour and James Anderson went the extra mile to get us the deal that we needed to purchase the new vehicle that we wanted. automotive needs. Steve Latour and James Anderson went the extra mile to get us the deal that we needed to purchase the new vehicle that we wanted. We have now purchased two Nissan from this dealership and we are very satisfied. Michael & Bretta More