Younger Nissan of Frederick

I brought my 2010 Cube in for 30,000 mile maintenance. I was told what would be done and that it would take about 2 hours for this to be completed. After waiting about 45 minutes I looked into the maintena was told what would be done and that it would take about 2 hours for this to be completed. After waiting about 45 minutes I looked into the maintenance bay and saw my car. It was sitting unattended with no service technician near it. I watched it for another 15 to 20 minutes and still no one was working on my car. Then a technician came with some paperwork and drove it away. I assumed it was going elsewhere for additional work. Five minutes later the service advisor came and told me my car was ready. She went over the paperwork and gave me a bill for over $500. I do not know how all this work, $500 worth could be accomplished in so little time. In addition, when I went to get my car I assumed it would be washed as I am a member of the VIP Program. It wasn't. To be honest, if the car was not washed as promised what other work was not done in the limited time it was there? More

Doug is fantastic. He is professional and always looks for the best deal that meets my vehicle needs. I go to Frederick Nissan because of the great service. for the best deal that meets my vehicle needs. I go to Frederick Nissan because of the great service. More

All experiences that I have had at this dealership have been excellent. All my interactioins have been positive and informative. There is complete transparency when you can actually watch the cars being se been excellent. All my interactioins have been positive and informative. There is complete transparency when you can actually watch the cars being serviced through the window while waiting. More

I worked with Steve Latour with regards to the purchase of my new Pro-4X. Steve was wonderful to work with and made the entire process enjoyable. I work with John Konstandisidia when I need service to of my new Pro-4X. Steve was wonderful to work with and made the entire process enjoyable. I work with John Konstandisidia when I need service to my vehicle. Most recently, I had running boards placed on my Pro-4X. John is wonderful to work with. He's professional, efficient and friendly. More

Service was fast and all my questions got answered. My questions may not have been answered right away but they were answered and they where answered correctly, which is most important. questions may not have been answered right away but they were answered and they where answered correctly, which is most important. More

I have an Infiniti. The prices for service are very responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. More

I have dealt with Frederick Nissan for several years now. Counting this most recent purchase, a new Nissan Versa for our daughter, we have purchased a total of four new vehicles from them. Each of these veh Counting this most recent purchase, a new Nissan Versa for our daughter, we have purchased a total of four new vehicles from them. Each of these vehicles have been purchase through Steve Latour as our sales person. Our experiences with both Frederick Nissan and Steve Latour have been first-rate during each and every purchase. Steve has been the best automobile sales person I have ever dealt with in my 35 years of buying cars. He has always went out of his way to guide us through each purchase, making sure that everything - selection, price, payment,etc. - is exactly to our liking. I cannot foresee a time in the future that I would go anywhere else other than Frederick Nissan to purchase a car, as long as Steve is there anyway. As for the dealership, Frederick Nissan is an all-around great place to buy a vehicle. Their service department is top-notch and their selection of vehicles ready for purchase is as good as any you will find in the Frederick, MD area. More

So far the service we've received has been pretty good. (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and instal (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and install the remote start. The vehicle needed to be cleaned up after we arrived and it was noticed by your service advisor (Ms Leonie Null) that the cleanliness was not up to your dealership's standards so it was 'rinsed' off before we took possession. After we departed the dealership, we noticed that, even though the car had been detailed, the windshield - both inside and out needed additional cleaning. Driving into the setting sun it was very difficult to see through the streaks. That's really the only complaint - the windshield didn't seem to meet your standards. We'll be back though - I'm sure it was only an oversight - particularly since we picked it up on a Friday afternoon. (folks were probably thinking about the weekend). More