Younger Nissan of Frederick

I had a great experience at Frederick Nissan. I went there looking for an affordable vehicle, and found a brand new Nissan Sentra. Mike Berger was a tremendous help. He gave me just the discount I was l there looking for an affordable vehicle, and found a brand new Nissan Sentra. Mike Berger was a tremendous help. He gave me just the discount I was looking for! Mike is a very informative and friendly salesperson. He's laid back, which was very refreshing after dealing with "pushy" salespeople at other locations, and one of the reasons I decided to buy from him. Would recommend to anyone! More

Doug was very helpful and is a very good employee for you!! However, I have one complaint - not about him but about your organization. I was called by your dealership - i think it was amanda and she of you!! However, I have one complaint - not about him but about your organization. I was called by your dealership - i think it was amanda and she offered me a free oil change over the phone. That's why I came in. However when I arrived, Doug told me that I needed a coupon that I was never told that I needed. Fortunately, Doug found a coupon for me and we completed the service. More

Pleasure to deal with Doug. Explained everything in depth as needed, kept me up to date on the status of the vehicle, and helped me deal with some price issues. as needed, kept me up to date on the status of the vehicle, and helped me deal with some price issues. More

so far i am happy with the service and I am expecting that the service given to me will always be the same. keep up the good work that the service given to me will always be the same. keep up the good work More

After 2 years with my Versa, and EXCELLENT service, I'm sorry to say my experience Saturday, 9/22/12, was TERRIBLE. I arrived at 9:25, and didn't get out until 11:10. It seems there was a problem obtaini sorry to say my experience Saturday, 9/22/12, was TERRIBLE. I arrived at 9:25, and didn't get out until 11:10. It seems there was a problem obtaining an oil filter, (Chevrolet), which kept us there a ridiculously long time. My daughter missed a riding lesson, that I hope I don't end up having to pay for. Also, if I didn't remind them to reset the computer to notify when oil change is needed, it wouldn't have gotten done. That took an additional 10 - 15 minutes. (Chevrolet) If you continue to sell/service other makes of automobiles, your people need to be more familiar, or READ THE SERVICE MANUAL, like I did. More

I was very disappointed that the battery of my new 2012 Nissan titan was not working properly , I was so frustrated because the vehicle left me sitting 3 times during the weekend until it was finally towed Nissan titan was not working properly , I was so frustrated because the vehicle left me sitting 3 times during the weekend until it was finally towed, on Monday the dealer called me to informed me the issue with the battery and what they did to resolve the problem, I was able to pick up my vehicle on Monday afternoon, as far as the dealership and their customer service I give them a 5star but this vehicle has given me a couple of problems that now I am thinking about switching to a Chevrolet. More

Doug worked with me when I was in a stressful situation. He arranged my service in a way that was convienent and quick. I always ask for Doug because he is thorough with his explainations and he can always He arranged my service in a way that was convienent and quick. I always ask for Doug because he is thorough with his explainations and he can always arrange service in a way That fits my needs. Bottom line is I trust Doug and Frederick Nissan. More

Great service from the start. I received a phone call w/reminder for oil change and then the initial meet and greet at the dealer was a great experience (it was very early on a Saturday). What caught my w/reminder for oil change and then the initial meet and greet at the dealer was a great experience (it was very early on a Saturday). What caught my attention was when the counter person (can't remember name) sorry, assured a customer that if there was shuttle service that morning, she would be shuttled home. Then Ruben took my information and explained procedures and led my wife and I to the waiting room. We waited maybe a half hour and we were on our way. We didn't anticipate such quick service. No mess in the vehicle. Overall it was a most enjoyable experience. Thank you Nissan. I will continue to come in for service long after the initial comp oil changes. More

I was sold a used Nissan that needed over $1,300 work within 200 miles. I am still having work done on it. Do not believe they do any kind of inspection on it, and you are on your own, once you are out t within 200 miles. I am still having work done on it. Do not believe they do any kind of inspection on it, and you are on your own, once you are out the door. BEWARE! More

The service was provided in a timely manner and all work was done as described. The Express service works very well. It's convenient and hastle free. Thanks! was done as described. The Express service works very well. It's convenient and hastle free. Thanks! More