Younger Nissan of Frederick

Very friendly professional staff. I usually do not like dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very dealerships but my experience with Frederick Nissan has been good. My salesperson was Kyle Warfield and he was good to work with. Doug Rice was very helpful with service questions I had. I really like the oil change service. No appt. necessary. Very prompt and courteous. Overall a good dealership experience. More

Leonie Null was very helpful from setting up the appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what nee appointment on the phone through retrieving our cars afterward. We had both our '99 and '04 Altimas serviced. Leionie explained thoroughly what needed to be done and what was not immediately necessary but would need to be repaired in the future. This was very helpful since we are retirees on a fixed income and need to budget our car repairs. Leonie's customer service skills are excellent! We felt like she, representing Frederick Nissan, really cared. We have been having our Nissans serviced in Frederick since our first Nissan in 1994 and would not consider going anywhere else. Thanks so much. More

This is a great dealership and handle customer needs very quickly. This is my 2nd service and it continues to be great place to visit. quickly. This is my 2nd service and it continues to be great place to visit. More

All the employees of this dealership were extremely friendly and helpful. I have never been to a dealership before, that made you feel like you were important-not the sale of a car. They worked with m friendly and helpful. I have never been to a dealership before, that made you feel like you were important-not the sale of a car. They worked with me to find the car I wanted as well as the right financing. From the GM (Steve) to the cashier, everyone couldn't be any more helpful. Only one word, FRANTIC-ULOUS. More

On my first visit to this dealership for service, the staff were attentive,responsive to questions, and efficient. The waiting area is one of the best I've experienced. The complimentary coffee was appre staff were attentive,responsive to questions, and efficient. The waiting area is one of the best I've experienced. The complimentary coffee was appreciated! The service was thorough and Amanda provided a detailed explanation of the work performed and any recommended service. I'm definitely returning to this dealership for service. Thank you. More

So far all is great! Great place to buy a truck! Truck was done quickly would be nice if they washed your car or truck after every service visit that would be a real nice touch too was done quickly would be nice if they washed your car or truck after every service visit that would be a real nice touch too More

Difficult diagnostic problem / third time starting failed in new ( < 1000 miles driven ) vehicle. Service team led by Gary Lewis got on top of it, persisted until solution was found, and very importantly kep in new ( < 1000 miles driven ) vehicle. Service team led by Gary Lewis got on top of it, persisted until solution was found, and very importantly kept us informed as diagnostic program developed and was executed. Very pleased with commitment to solving the problem, friendly and courteous communications, and outcome ( let's hope it holds ! ). Would definitely recommend this service department to others. C&JK More

This is the first time I contact with John K. to take care of the oil change and some other issues (engine vibration, sun roof....). He carefully reviewed the car file on record and found that my Juke is care of the oil change and some other issues (engine vibration, sun roof....). He carefully reviewed the car file on record and found that my Juke is supposed to have a recall for turbo pressure sensor, that I have never been notified by any form. He is also very patiently comparing my sun roof with another Juke's and gets recall jobs done as well. I am very impressed by his friendliness, enthusiasm, efficiency, and competency. Thank you so much, John K.! More