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Younger Nissan of Frederick

Frederick, MD

4.9
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,834 reviews

June 28, 2012

It was great to be treated like you mattered to the dealer. My last experience I was treated as a number and your car was fixed when they were ready for you. More

by managr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2012 -

Younger Nissan of Frederick responded

Thanks for your business and comments. I am glad to see our vision of taking care of the customer is following thru with our employees. Thanks again Steve Farley GM

June 27, 2012

The service agent was great to work with and friendly. If the cost was much more I would go elsewhere even though I prefer having my Maxima serviced at a Nissan Dealership. An exterior car wash after ser More

by tvwad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2012 -

Younger Nissan of Frederick responded

Thanks for your business, Reguards Steve Farley GM

June 26, 2012

WE CAME INTO THE DEALERSHIP LAST THURSDAY TO PURCHASE A 2012 NISSAN FRONTIER SL. OUR EXPERIENCE WAS GREAT...BEN WELCOMED US RIGHT AWAY AND IN JUST A LITTLE TIME WE WERE TEST DRIVING THE VEHICLE. FINANCING More

by Mary1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2012 -

Younger Nissan of Frederick responded

Thanks for your business, and way to go Ben Reguards Steve Farley GM

June 24, 2012

Our experience at this Nissan dealership was wonderful. We were able to easily trade in our old vehicle for a new car that will be great for our growing family. The sales and financial staff were very well More

by meggeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
megan vonada
Jun 28, 2012 -

Younger Nissan of Frederick responded

GOOD JOB TEAM WAY TO TAKE CARE OF THE CUSTOMER Reguards Steve Farley GM

June 21, 2012

Your team, and Leonie in particular, made what could have been a major headache into a minor inconvenience. Leonie was terrific in keeping me informed. I really appreciated the loaner - it really simplifie More

by kevintern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2012 -

Younger Nissan of Frederick responded

Thanks for your business Reguards Steve Farley GM

June 20, 2012

I received a call early on Monday morning from John; and he relayed what the problem was. He explained everything very well in detail and the cost of repairing it. At that time, it was determined that it More

by kunkels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2012 -

Younger Nissan of Frederick responded

Thanks for the opportunity to service you Reguards Steve Farley GM

June 19, 2012

I have bought quite a few cars in my life. This was an amazing experience from the moment I walked in the door. My wife and I were greeted right away by Mike Rose who had a friendly and professional dem More

by chiefj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goers
Jun 28, 2012 -

Younger Nissan of Frederick responded

Way to take care of the customers Mike and Josh, and thank you for your business. Reguards Steve Farley GM

June 19, 2012

2008 Rogue brought in for oil change and to explore oil leaking on driveway. Doug and tech team identified problem (transmission oil cooler), located parts and put my wife in a short-term rental car in no More

by tattenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Doug Rice
Jun 28, 2012 -

Younger Nissan of Frederick responded

Thanks for your business and i am glad our team could help you Reguards Steve Farley GM

June 18, 2012

Very please with my time and service at your dealership. Will come back for my service there.Will tell everybody about the time I was there. More

by harold mccarraher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2012 -

Younger Nissan of Frederick responded

Thanks for your business Reguards Steve Farley GM

June 18, 2012

Staff was ready at my scheduled time for service and the car was finished when promised. The staff was very friendly and receptive to my questions. More

by michelemh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2012 -

Younger Nissan of Frederick responded

Way b go team Reguards Steve Farley GM

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