Younger Nissan of Frederick

Service was fast and all my questions got answered. My questions may not have been answered right away but they were answered and they where answered correctly, which is most important. questions may not have been answered right away but they were answered and they where answered correctly, which is most important. More

I have an Infiniti. The prices for service are very responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. responsible. The 100 point inspection is excellent. I will definitely bring my car back from here on. Doug is excellent to work with. More

I have dealt with Frederick Nissan for several years now. Counting this most recent purchase, a new Nissan Versa for our daughter, we have purchased a total of four new vehicles from them. Each of these veh Counting this most recent purchase, a new Nissan Versa for our daughter, we have purchased a total of four new vehicles from them. Each of these vehicles have been purchase through Steve Latour as our sales person. Our experiences with both Frederick Nissan and Steve Latour have been first-rate during each and every purchase. Steve has been the best automobile sales person I have ever dealt with in my 35 years of buying cars. He has always went out of his way to guide us through each purchase, making sure that everything - selection, price, payment,etc. - is exactly to our liking. I cannot foresee a time in the future that I would go anywhere else other than Frederick Nissan to purchase a car, as long as Steve is there anyway. As for the dealership, Frederick Nissan is an all-around great place to buy a vehicle. Their service department is top-notch and their selection of vehicles ready for purchase is as good as any you will find in the Frederick, MD area. More

So far the service we've received has been pretty good. (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and instal (only 1 visit so far). The car was purchased on a Saturday, arrangements made the following week to apply the Super Polysteel protectant and install the remote start. The vehicle needed to be cleaned up after we arrived and it was noticed by your service advisor (Ms Leonie Null) that the cleanliness was not up to your dealership's standards so it was 'rinsed' off before we took possession. After we departed the dealership, we noticed that, even though the car had been detailed, the windshield - both inside and out needed additional cleaning. Driving into the setting sun it was very difficult to see through the streaks. That's really the only complaint - the windshield didn't seem to meet your standards. We'll be back though - I'm sure it was only an oversight - particularly since we picked it up on a Friday afternoon. (folks were probably thinking about the weekend). More

Gary and Doug are awesome people to have on your team Steve.I will buy a new car from your dealership when the time comes due Steve, thanks for the great service. Steve.I will buy a new car from your dealership when the time comes due Steve, thanks for the great service. More

John greeted me with a smile. I came for an oil change, but was within 100 miles of my 15,000 servicing. John worked with me to get that done quickly as I had a meeting in 2 hours. I didn't expect such q but was within 100 miles of my 15,000 servicing. John worked with me to get that done quickly as I had a meeting in 2 hours. I didn't expect such quick service, but now it's done before my trip next week. Thanks John.. More

Gary Lewis and the staff at Frederick Nissan always deliver prompt quality service and keep me abreast of anything up and coming with my Nissan Altima. deliver prompt quality service and keep me abreast of anything up and coming with my Nissan Altima. More

Came in for a 180,000 tune-up. Doug usually takes care of me but he was busy when I arrived so John stepped in right away. That's the great customer service I'm come to expect from Frederick Nissa. I li of me but he was busy when I arrived so John stepped in right away. That's the great customer service I'm come to expect from Frederick Nissa. I like the new setup of the service advisor's work stations too. As always, the technician did a great job on the service and spotted an item I hadn't noticed myself recently. With the advisor's and tech's knowledge, experience and workmanship, I should hit 200,000 miles easy! As always, Cheryl got me checked out quickly even with training a new cashier, who seemed to be cathing on rather quickly. More

Was satisfied with service in timely manner. Staff was courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. courteous and considerate. Looking forward to the next scheduled routine maintenance checkup. See ya next time. More