Younger Nissan of Frederick

I had to take my car in for service and was worried about the wait since I had my daughter with me. Upon arrival at the gate, Gary greeted me and started the paperwork. Doug finish the process and suggeste the wait since I had my daughter with me. Upon arrival at the gate, Gary greeted me and started the paperwork. Doug finish the process and suggested that I went to the express service since it would be quicker that way. Sergiu was more than happy to take me thru the express service. He advised that within 30-45 mins I should be on my way out. And yes I was within 45 mins. The staff was excellent, Doug patient with me, Gary very professional and Sergiu speedy. They did not try to have me spend any money. I question them regarding services that I thought I needed and was told that it is not yet necessary. Save my money for now. To too that, my sale person Lacoe was going in vacation for 2 weeks. He called to let me know that he will be away for 2 weeks however if I needed anything I can call and someone will be more than happy to assist. Isn't that beyond professionalism? Thank you Lacoe I am thankful for such loyalty and dedication. Thank you Younger Nissan. More

Service was good. Communication was poor. I had to initiate the calls to find out status of the repair. If you tell me your going to call the next day, then call me. Don't make me pick up the phone initiate the calls to find out status of the repair. If you tell me your going to call the next day, then call me. Don't make me pick up the phone and call you. PS. Also had asked the truck be washed - that didn't happen. More

I bought a 2011 Toyota Camry at a competitive price. The employee here are honest and willing to help, overall it's a pleasant buying experience. employee here are honest and willing to help, overall it's a pleasant buying experience. More

This was the most pleasant and quickest car buying experience I have had in 30 years. Alvin knew what specific vehicle we were interested in test driving, and had it ready to go when we arrived. We experience I have had in 30 years. Alvin knew what specific vehicle we were interested in test driving, and had it ready to go when we arrived. We were in test driving it within 20 minutes after arriving. When we returned, he had a price for our trade, and we had the numbers for a deal. The financial guy was extremely efficient in explaining the required paperwork, and the vehicle was prepped while we completed the paperwork. Alvin then went through the pre-delivery checklist, we cleaned out our trade, and we were on our way in less than 3 hours - with no hassles! Another important point: Alvin listened to what we wanted in a vehicle, understood what we were saying and why, and didn't try to talk us into something we didn't want or need. He was a pleasure to deal with. More

The staff and service I experience at Younger Nissan of Frederick was exceptional and beyond what I ever expected. I am a first time car buyer, and was feeling pretty vulnerable when first searching aroun Frederick was exceptional and beyond what I ever expected. I am a first time car buyer, and was feeling pretty vulnerable when first searching around. Other dealerships were very intimidating and I never felt as if I was being offered an honest deal. The staff at Younger Nissan of Frederick was so friendly when I arrived, and they were never once pushy or intimidating. They made it very clear to me throughout the experience as well that they were working to put customer satisfaction over anything else, and cared more about my concerns and happiness over their profit or convenience. Although the car I fell in love with was a silver Nissan Sentra (dark interior) not on their lot, they went above and beyond standard dealership service, and drove a notable far distance to retrieve what I wanted. In addition to spending their time and efforts in retrieving the car, they made sure to invest their time in ensuring the quality of the car imported was also exceptional before making me take delivery on it. Karen Luedeman was my direct sales consultant, and she was absolutely wonderful to work with. She truly made this first experience for me special. When I arrived to pick up and see my car for the first time there were even balloons waiting for me on the car, a nice gesture for my new ‘gift.’ Eric Royer was the sales manager on site during my purchase, and he was also exceptionally wonderful to work with. Kevin Ignasiak was my finance manager for the transaction to which I was probably the most terrified for, but he made me feel so at ease and he really worked hard to make me the most beneficial and affordable financing possible. During the financing transaction I felt as if Kevin had my comfort and happiness as his main priority; he really looked out for me when working out the best warranty and safety features as well. Finally, Steve Farley was the general manager on site to which I met and had the pleasure of working with as well. Steve’s actions made retrieving my car possible, and his additional time and efforts toward ensuring I drove a quality and safe car off the lot illuminated his exceptional management character and the moral of the company. I couldn’t have asked for a better experience, and I will definitely recommend this company and referenced staff to anyone interested in purchasing a car from an honest and high quality service place. Thank you Younger Nissan of Frederick! I am confident in and look forward to continuing my business with you in the future! - Sincerely a first time car buyer and exceptionally happy customer : ) More

Sean gave me a very no nonsense approach to purchase that was appreciated. I had a price the web had suggested and he was very clear at what they could do and why. It made the purchase decision easy and he s was appreciated. I had a price the web had suggested and he was very clear at what they could do and why. It made the purchase decision easy and he sent me the paperwork since I said time was tight. We walked in looked over the vehicle, ran through the book options, signed papers and drove away with a new vehicle. I definitely would come back fro future business. More