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Younger Nissan of Frederick

Frederick, MD

4.9
2,911 Reviews
*********How does Younger Nissan of Frederick have so many reviews?********** It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service. Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better. We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service. Thanks to everyone that has provided feedback thus far!
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7418 Grove Road

Frederick, MD

21704

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Showing 2,911 reviews

December 11, 2013

Excellent service during the purchase of my vehicle. They even stayed after hours to complete the paperwork. Great people and great customer service! Highly recommend! More

by Kbugbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina Park, Steve Latour
Dec 17, 2013 -

Younger Nissan of Frederick responded

Nice work team, and I am glad to hear that you had a great experience here! Regards, Steve Farley, GM

December 11, 2013

Went in for a used truck and ended up buying two new vehicles in one day. Customer service was excellent. Even stayed after hours to seal the deal. Great group of people! More

by Mbugbee13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina Park, Steve Latour
Dec 17, 2013 -

Younger Nissan of Frederick responded

Thank you! I am glad that we were able to assist you, and we look forward to assisting you in the future. Regards, Steve Farley GM

December 11, 2013

Great people to work with and willing to do what is necessary for customer satisfaction. The experience was just as good from the first time I bought a new car from them. Will come back for my cars in More

by sjm0688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2013 -

Younger Nissan of Frederick responded

Thank you for your kind words. I am glad that you experience was just as good as the first one. And we look forward to assisting you in the future. Regards, Steve Farley GM

December 10, 2013

The employees stayed two hours past closing to finalize our deal!! The price was well worth the hour and half drive. Great experience and we will defiantly recommend this dealer to others. More

by susanm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2013 -

Younger Nissan of Frederick responded

Wow! way to go team! I am glad to hear that everything worked out. We look forward to assisting you in the near future. regards, Steve Farley GM

December 04, 2013

A few weeks ago I had the pleasure of stopping into Younger Nissan to get an insurance quote for my 2007 Jeep Wrangler. It was extremely busy, but I was taken care of right away and EVERYONE was extrem More

by Reederrj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 04, 2013 -

Younger Nissan of Frederick responded

Thank you for your kind words! Way to go team. I am very happy to see that you had a truly exceptional experience. And we look forward to assisting you in the near future. Have a wonderful holiday. Regards, Steve Farley GM

December 04, 2013

I just brought my Murano in for it's second oil change. Again, it was done very quickly. I was talked into a tire rotation which probably wasn't a bad idea, but $20. seems kind of expensive. S More

by jnps37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Latour
December 04, 2013

I purchased my pre-owned 2011 Maxima from Frederick Nissan and the sales experience was very pleasant and relaxed, far different than we are accustomed to. Kyle was very accommodating and helpful. Abou More

by t84a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Warfield
Dec 04, 2013 -

Younger Nissan of Frederick responded

Way to go Gary & Kyle - glad to see that you had a great experience! Regards, Steve Farley GM

November 28, 2013

Great experience with the body shop staff at Younger NISSAN. Very courteous and did a great job. The Frontier sparkles with the poly steel coating. And thanks for fixing the bumper which I christened More

by cccherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2013 -

Younger Nissan of Frederick responded

Thank you for your kind words! We're glad that you had a great experience, and we don't blame you! But we look forward to assisting you with anything else on your next visit here at Younger Nissan. Regards, Steve Farley GM

November 26, 2013

I had a great experience at Younger NISSAN. It started out with my service rep, James Fink, who was courteous, respectful and honest when we were dealing with the problems I was experiencing with my 2009 More

by cccherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fink
Nov 29, 2013 -

Younger Nissan of Frederick responded

Way to go Alvin! We look forward to assisting you here at the dealership with maintaining your Frontier. I am so glad to hear that you had a positive experience. Car buying can be difficult or unpleasant. However, here we strive to ensure that every customer is taken care of having a truly exceptional experience. Regards, Steve Farley GM

November 26, 2013

Great experience. Friendly, made every effort to remedy problems with vehicle. Comfortable waiting area with wifi. I would come back again for service of my Nissan More

by onthefrontier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Fink
Nov 29, 2013 -

Younger Nissan of Frederick responded

I am glad to see that you had a positive experience, and we look forward to assisting here at the dealership. Regards, Steve Farley GM

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