Younger Nissan of Frederick

The staff and service I experience at Younger Nissan of Frederick was exceptional and beyond what I ever expected. I am a first time car buyer, and was feeling pretty vulnerable when first searching aroun Frederick was exceptional and beyond what I ever expected. I am a first time car buyer, and was feeling pretty vulnerable when first searching around. Other dealerships were very intimidating and I never felt as if I was being offered an honest deal. The staff at Younger Nissan of Frederick was so friendly when I arrived, and they were never once pushy or intimidating. They made it very clear to me throughout the experience as well that they were working to put customer satisfaction over anything else, and cared more about my concerns and happiness over their profit or convenience. Although the car I fell in love with was a silver Nissan Sentra (dark interior) not on their lot, they went above and beyond standard dealership service, and drove a notable far distance to retrieve what I wanted. In addition to spending their time and efforts in retrieving the car, they made sure to invest their time in ensuring the quality of the car imported was also exceptional before making me take delivery on it. Karen Luedeman was my direct sales consultant, and she was absolutely wonderful to work with. She truly made this first experience for me special. When I arrived to pick up and see my car for the first time there were even balloons waiting for me on the car, a nice gesture for my new ‘gift.’ Eric Royer was the sales manager on site during my purchase, and he was also exceptionally wonderful to work with. Kevin Ignasiak was my finance manager for the transaction to which I was probably the most terrified for, but he made me feel so at ease and he really worked hard to make me the most beneficial and affordable financing possible. During the financing transaction I felt as if Kevin had my comfort and happiness as his main priority; he really looked out for me when working out the best warranty and safety features as well. Finally, Steve Farley was the general manager on site to which I met and had the pleasure of working with as well. Steve’s actions made retrieving my car possible, and his additional time and efforts toward ensuring I drove a quality and safe car off the lot illuminated his exceptional management character and the moral of the company. I couldn’t have asked for a better experience, and I will definitely recommend this company and referenced staff to anyone interested in purchasing a car from an honest and high quality service place. Thank you Younger Nissan of Frederick! I am confident in and look forward to continuing my business with you in the future! - Sincerely a first time car buyer and exceptionally happy customer : ) More

Sean gave me a very no nonsense approach to purchase that was appreciated. I had a price the web had suggested and he was very clear at what they could do and why. It made the purchase decision easy and he s was appreciated. I had a price the web had suggested and he was very clear at what they could do and why. It made the purchase decision easy and he sent me the paperwork since I said time was tight. We walked in looked over the vehicle, ran through the book options, signed papers and drove away with a new vehicle. I definitely would come back fro future business. More

Mr. Mark Trinble was very thorough in explaining the vehicle I wanted and was right to the point. We did not waste a lot of time and closed the deal in record time with no hitches. They sent me a lett vehicle I wanted and was right to the point. We did not waste a lot of time and closed the deal in record time with no hitches. They sent me a letter saying that they could get me into the same or like model with my same payment and they did just that - actually I will be paying a lower monthly payment. I am very happy with this dealership and the customer service...no hassle. Hats off the Mr. Mark Trimble for a job WELL DONE. Thanks much Lawrence T. More

Sergiu was very friendly and respectful. I needed an oil change thru the "Express" lane service; waiting time for service was exactly as he quoted. He gave me a print out of what I should have checked at m change thru the "Express" lane service; waiting time for service was exactly as he quoted. He gave me a print out of what I should have checked at my next service appointment. He was very professional and represented Nissan extremely well. More

I just bought my second car from younger nissan of frederick. I keep coming back because of their great customer service. Kyle was exeptional. I came in with a target goal for a payment and kyle and t frederick. I keep coming back because of their great customer service. Kyle was exeptional. I came in with a target goal for a payment and kyle and the younger nissan of frederick team worked very hard in getting that deal for me. They came back with options each time and explaining everything step by step. At the end of the day I left with the model car I wanted at the price I felt comfortable paying and it's all thanks to kyle and the other guys running the numbers! Definitely will recommend my friends to purchase their cars here and I look forward to returning in the future. More

Started out looking on-line and chatting on line with Karen. Once we managed to get to the dealer she had everything ready for for me to test drive. She also had at hand several leasnig and purchase op Karen. Once we managed to get to the dealer she had everything ready for for me to test drive. She also had at hand several leasnig and purchase options so I could make an informed decision. we got the car that night and she stayed late to help us out wihtout us feeling pressured to go or make any decisions. More

Doug and his Lead Technician (can't remember his name) were just outstanding. I usually do my own work, but decided to give this dealership service a shot. I am floored at just how good the servic name) were just outstanding. I usually do my own work, but decided to give this dealership service a shot. I am floored at just how good the service was and how friendly the staff is, I am definitely coming back!! I fell like I have a place I can trust and everyone took the time to be friendly and helpful. This is just an OUTSTANDING place!!!! Thank you!! More

This was perhaps the best service not only from a dealership, but any business I have dealt with in years. Sean brought a vehicle to me to test drive, allowed me to use it for several days, then brou dealership, but any business I have dealt with in years. Sean brought a vehicle to me to test drive, allowed me to use it for several days, then brought all the paperwork to me to purchase it. I never had to leave my office. It was picked up, prepped and returned to me with everything in order that same day. I can say they provide outstanding customer service. I was extremely pleased with the entire experience and will recommend them and will purchase from them again. More

Everyone was completely helpful and friendly. Mike did not demonstrate any high pressure sales tactics, they beat our financing offered by the bank, and the dealership was one-stop shopping (financing, ta not demonstrate any high pressure sales tactics, they beat our financing offered by the bank, and the dealership was one-stop shopping (financing, tags, license). All and all a very efficient and pleasant experience. More