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Younger Nissan of Frederick
Frederick, MD
2,834 Reviews
*********How does Younger Nissan of Frederick have so many reviews?**********
It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.
Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.
We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.
Thanks to everyone that has provided feedback thus far!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 2,834 reviews
November 01, 2013
Top notch. Quick turnaround and the level of communication was excellent. This dealership takes care of it's clients. I recommend this dealership every chance I get. communication was excellent. This dealership takes care of it's clients. I recommend this dealership every chance I get. More
by Jcrewe2014
November 01, 2013
I had a wonderful experience working with all the gang at Frederick nissan and highly recommend them. They're extremely knowledgeable about the products they sell. Frederick nissan and highly recommend them. They're extremely knowledgeable about the products they sell. More
by jreuter
October 31, 2013
We talked through email and did the paperwork online. My salesman was a joy to meet in person (I normally can't stand salesman) and the finance guy wasn't pushy with his sales. Great price on the car! salesman was a joy to meet in person (I normally can't stand salesman) and the finance guy wasn't pushy with his sales. Great price on the car! More
by Jodimcknz
October 28, 2013
Doug is always very courteous & professional. I trust him. If he tells me that I need something done to my car, I know he is telling me the truth, & not just trying to sell me some service I do no trust him. If he tells me that I need something done to my car, I know he is telling me the truth, & not just trying to sell me some service I do not need. He is a true asset to your company. More
by rjfedup
Employees Worked With
October 28, 2013
Always fast, friendly service, even at 730am on a Saturday Morning- and I arrived on customer appreciation day for free coffee, donuts, bagels and a discounted oil change! Win Win Saturday Morning- and I arrived on customer appreciation day for free coffee, donuts, bagels and a discounted oil change! Win Win More
by Eckstine
Employees Worked With
October 27, 2013
Service was good. Communication was poor. I had to initiate the calls to find out status of the repair. If you tell me your going to call the next day, then call me. Don't make me pick up the phone initiate the calls to find out status of the repair. If you tell me your going to call the next day, then call me. Don't make me pick up the phone and call you. PS. Also had asked the truck be washed - that didn't happen. More
by TKueberth
Employees Worked With
Phil
October 27, 2013
I had to take my car in for service and was worried about the wait since I had my daughter with me. Upon arrival at the gate, Gary greeted me and started the paperwork. Doug finish the process and suggeste the wait since I had my daughter with me. Upon arrival at the gate, Gary greeted me and started the paperwork. Doug finish the process and suggested that I went to the express service since it would be quicker that way. Sergiu was more than happy to take me thru the express service. He advised that within 30-45 mins I should be on my way out. And yes I was within 45 mins. The staff was excellent, Doug patient with me, Gary very professional and Sergiu speedy. They did not try to have me spend any money. I question them regarding services that I thought I needed and was told that it is not yet necessary. Save my money for now. To too that, my sale person Lacoe was going in vacation for 2 weeks. He called to let me know that he will be away for 2 weeks however if I needed anything I can call and someone will be more than happy to assist. Isn't that beyond professionalism? Thank you Lacoe I am thankful for such loyalty and dedication. Thank you Younger Nissan. More
by Yarhaxia
October 27, 2013
I bought a 2011 Toyota Camry at a competitive price. The employee here are honest and willing to help, overall it's a pleasant buying experience. employee here are honest and willing to help, overall it's a pleasant buying experience. More
by Yiqi zhang
Employees Worked With
Steve Latour
October 27, 2013
The semi-annual lunch that was provided as I waited to have my car serviced was excellent. My wife was given a free key container, and I enjoyed watching NCAA football on the television. Everyone in the have my car serviced was excellent. My wife was given a free key container, and I enjoyed watching NCAA football on the television. Everyone in the service department was great...a real pleasure to come to the dealership for my first service on my new Nissan Versa Hatchback. More
by RoySimmons
Employees Worked With
October 26, 2013
This was the most pleasant and quickest car buying experience I have had in 30 years. Alvin knew what specific vehicle we were interested in test driving, and had it ready to go when we arrived. We experience I have had in 30 years. Alvin knew what specific vehicle we were interested in test driving, and had it ready to go when we arrived. We were in test driving it within 20 minutes after arriving. When we returned, he had a price for our trade, and we had the numbers for a deal. The financial guy was extremely efficient in explaining the required paperwork, and the vehicle was prepped while we completed the paperwork. Alvin then went through the pre-delivery checklist, we cleaned out our trade, and we were on our way in less than 3 hours - with no hassles! Another important point: Alvin listened to what we wanted in a vehicle, understood what we were saying and why, and didn't try to talk us into something we didn't want or need. He was a pleasure to deal with. More
by treeski
