Young Hyundai
Ogden, UT
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I brought my car in for a recall and oil change. They did the recall, disconnecting my battery during the process and then put the positive battery cable back on without tightening it down. Not long They did the recall, disconnecting my battery during the process and then put the positive battery cable back on without tightening it down. Not long after I left the dealership my car DIED while I was driving. The positive battery cable disconnected while I was driving and fried the fuse and cable stranding me and my three young children on the road. I had to get my car towed back to the dealership where they told me— before even looking at the car that it would take 6-8months to fix and I should just trade it in and get a new one. And tried to send me over to the sales team that minute. I declined that offer and waited until they actually looked at my car. When they looked at the car they told us the cable was fried from the loose battery connection. We asked if they would fix it since they were the last ones to touch the battery and put it back on loose. They said they’d have to talk to their manager. They have now had my car for an ENTIRE WEEK and they have not called us once. We have called multiple times and every time the manager and assistant manager are unavailable. I am very upset they gave me back a car that wasn’t safe to drive, that stranded me on the road because of something they did. And now they are refusing to take responsibility for it. More
I brought in my Santa Fe for a recall service appointment. From the get go I was greeted with cold looks (as if my presence were an inconvenience). After the car was checked in I asked how long, appointment. From the get go I was greeted with cold looks (as if my presence were an inconvenience). After the car was checked in I asked how long, the gentleman said two hours, I exclaimed two hours! He said all recalls are 2 hours. Fine. I waited for two hours and then I went back to the service desk. I asked politely if my car was ready, the gentleman said "I told you it was going to be a "few" hours. Even after my request he still could not give me an estimated time of completion. "At least one more hour", was the best response I could get from him. Now that is great communication. After this, it doesn't even matter how good of a job they do. More
We just purchased a 2022 Hyundai Tucson Hybrid from Young Hyundai. We are very pleased with our new car. As with many people, buying a car for us is often an anxious and stressful experience, but Colton and Hyundai. We are very pleased with our new car. As with many people, buying a car for us is often an anxious and stressful experience, but Colton and Kerry helped us through the process by answering our questions and concerns and helping us feel satisfied and comfortable with the purchase arrangements. After buying our new car, Colton was especially helpful in orienting us to all of its amazing features. We highly recommend working with Young Hyundai. More
Wow these guys don’t mess around. We got the best price right out of the gate. I’d done my research so I knew. Also the 2nd car we’ve leased from them. Easy to do business with and Kev We got the best price right out of the gate. I’d done my research so I knew. Also the 2nd car we’ve leased from them. Easy to do business with and Kevin our salesman is just great. Paperwork was fast and easy. Literally in and out in an hour. Hyundai is awesome and this dealer makes you want to buy from again. Highly recommend. More
Amazing service!! The employees at Westland Hyundai took a whole day to make sure I ended up in the right vehicle, they are amazing!! I am happy! The employees at Westland Hyundai took a whole day to make sure I ended up in the right vehicle, they are amazing!! I am happy! More
Wonderful expierence! I would highly reccommend this dealship! I had nothing less of an amazing expierence buying my first car! Kevin was so helpful and worked with me to h I would highly reccommend this dealship! I had nothing less of an amazing expierence buying my first car! Kevin was so helpful and worked with me to help me get exactly what I wanted for the price I wanted! Couldn’t of been any better! More
Kevin was great! Kevin took the time to understand our needs, and found some options for us. He didn't play the typical "car-buying game" with us like some dealers. Kevin took the time to understand our needs, and found some options for us. He didn't play the typical "car-buying game" with us like some dealers. He knew his car models, and the dealership's inventory. I highly recommend Kevin. More
Kevin is the best We had a great experience with buying our first brand new car through Kevin at this dealership. We didn't feel pushed, or haggled, or taken advantage We had a great experience with buying our first brand new car through Kevin at this dealership. We didn't feel pushed, or haggled, or taken advantage of what so ever, and Kevin bent over backwards to get us everything we wanted out of this car, what we brought in for trade, and worked out the best payments he could for us. He was patient and curtious with us even bough we had our two toddlers with us, which couldn't have been easy. Overall we couldn't be happier with our purchase and will go back to this dealership and Kevin to make future purchases. More
Quick, Easy, Courteous, Not Pushy I went in for a test drive. Left with a new car. JD and Kevin were very friendly and courteous. They were not pushy like other salesman I have dealt w I went in for a test drive. Left with a new car. JD and Kevin were very friendly and courteous. They were not pushy like other salesman I have dealt with. I went in knowing what I wanted and how much I wanted to pay and we made the deal happen. It was very smooth, quick, and easy. I did have some issues with Muhammad and the finance section but they were quickly rectified once I made them aware of the issues. More
Great experience When I pulled into Westland Hyundai, I was looking to see if they could get me a car on my budget... Kevin greeted me with a smile and a lot of know When I pulled into Westland Hyundai, I was looking to see if they could get me a car on my budget... Kevin greeted me with a smile and a lot of knowledge about the cars he had available. He made sure that my budget stayed I focus. I would recommend Kevin and Westland Hyundai to anyone. More