Young Hyundai

Buying my 2016 Sonata My buying experience with Westland was a pleasant one from the friendly and knowledgeable salesman and everyone that was involved all acted in a profe My buying experience with Westland was a pleasant one from the friendly and knowledgeable salesman and everyone that was involved all acted in a professional manner and the dealership seemed well originized. More

Thanks We tried to purchase a Civic from a competitive dealer and got the run around about having three loans and two drivers. We went to Westland Hyundai an We tried to purchase a Civic from a competitive dealer and got the run around about having three loans and two drivers. We went to Westland Hyundai and left with a vehicle that ended up being less money than the civic with better gas mileage. More

Poor customer service My engine blew on the way to a family reunion and this was the closet dealer (70 miles away). The initial reception was fabulous. They let me know t My engine blew on the way to a family reunion and this was the closet dealer (70 miles away). The initial reception was fabulous. They let me know they would take a day to do an assessment then submit the paperwork to Hyundai to get the warranty repairs approved. A day later I got a call that they were ordering parts and that it should take until the following Friday. Then comes the nightmare. Every time I called on the "completion date" there was some other reason why it wasn't done yet. This happened every few days for 3 weeks. I never once got a proactive phone call from the service guys saying "we told you X but it won’t be until Y because of Z". Finally, one month past the day I took the car in I got a phone call. Low and behold they found loose ball joint and wanted me to spend another $240 and no the care wasn't done yet. I politely refused. I did send in a note about my frustrations to the service manager and the GM. I got a follow up email from someone asking if they could call me. That was last Friday and low and behold no follow up by the end of Monday. Par for the course. 2 stars because the actual repairs, albeit taking a month, seemed get my car back to ship shape. More

Buying a new car Don was very knowledgable on the cars, didn't rush us, allowing us to ask many questions before buying. Next time I think we will up grade with all th Don was very knowledgable on the cars, didn't rush us, allowing us to ask many questions before buying. Next time I think we will up grade with all the bells and whistles. More

Great salesmen! Great vehicle! Our salesmen was low pressure and just showed us what we wanted to see. He HELPED us decide on the right car instead of trying to sell the most expen Our salesmen was low pressure and just showed us what we wanted to see. He HELPED us decide on the right car instead of trying to sell the most expensive car.. great salesmen and we love our new car! More

Very good day at the dealer Very. Nice experience with everything and everyone we delt with. From the minute we entered the property until we drove away in our new car-----noth Very. Nice experience with everything and everyone we delt with. From the minute we entered the property until we drove away in our new car-----nothing but professional. More

New Car Satisfied with pricing, quality of vehicle, features. Friendly service and excellent followup by sales person. Still working on Blue Tooth issue that Satisfied with pricing, quality of vehicle, features. Friendly service and excellent followup by sales person. Still working on Blue Tooth issue that doesn't allow me to connect. More

A job well done From start to finish, the employees at this dealership did an excellent job helping me with my new car. I really appreciated the time they took to hel From start to finish, the employees at this dealership did an excellent job helping me with my new car. I really appreciated the time they took to help me understand my options and I didn't feel pressured. More

Westland is awesome! We were treated so well at Westland Hyundai. The General Manager came in to the store on a regular closed holiday to help us find the right car. We we We were treated so well at Westland Hyundai. The General Manager came in to the store on a regular closed holiday to help us find the right car. We were financed and drove home that afternoon with the vehicle we wanted. We have been back a couple of times to meet with others at the dealership and everyone has been just wonderful! More

Tuscon Excellent customer service. This is the 4th vehicle we have purchased from Westland Hyundai. If we need anything else I am sure we will return. Excellent customer service. This is the 4th vehicle we have purchased from Westland Hyundai. If we need anything else I am sure we will return. More