Young Ford Brigham City

The Service rep was awful about communication, there was no follow through. It was pulling teeth to get any information. The prices were almost twice what other local shops quoted for similar services. no follow through. It was pulling teeth to get any information. The prices were almost twice what other local shops quoted for similar services. More

I appreciate how I am treated. They listen to me and take care of me and of my vehicle. They listen to me and take care of me and of my vehicle. More

Buyer beware! ! Service department did $6200 worth of repairs, and didn't even talk to us about it. What kind of company would do that?? That is a lot of money. Mos ! Service department did $6200 worth of repairs, and didn't even talk to us about it. What kind of company would do that?? That is a lot of money. Most people would not be able to come up with that kind of money. Now what do I do, take out a loan to get our truck back. I am considering contacting a lawyer. More

Great service, completed when promised. Friendly helpful employees. Fair. Prices for the work accomplished. Would recommend to anyone. Friendly helpful employees. Fair. Prices for the work accomplished. Would recommend to anyone. More

The service was fast and therel. But like the last time, they changed me for something I hadn't approved to be done. But like the last time, they changed me for something I hadn't approved to be done. More

Very unhappy with your Ogden sales and support. Brigham seems to be better. Whole experience with the Maverik was stressful, got it a year and a half after I ordered it, price changed after I place Brigham seems to be better. Whole experience with the Maverik was stressful, got it a year and a half after I ordered it, price changed after I placed the order and paid the deposit. Not happy dealing with Young/Ford company. More

Check in was quick for Oil change. I wasn’t notified when the service was complete which on the service paperwork indicates it was complete 45 minutes after I dropped it off. After th I wasn’t notified when the service was complete which on the service paperwork indicates it was complete 45 minutes after I dropped it off. After three hours called to see if it was ready and got no answer in the service department I had to drive to the dealership to see if it was ready. It was. Otherwise I was satisfied. More

Service was great and the team was professional and courteous. Always a pleasure doing business with Young Ford Brigham. courteous. Always a pleasure doing business with Young Ford Brigham. More

We bought a truck there and traded in 2 vehicles for it. The next morning, due to disability on my part, I discovered I could not get into this truck. We had not even thought about it before. We called the The next morning, due to disability on my part, I discovered I could not get into this truck. We had not even thought about it before. We called the dealership the next morning and told them this and we wanted to bring the truck back. It had not been used at all. They said they would not do this. Tried to call the manager and was told he didn't talk to customers. We wish we would have looked at their ratings before we went there. Now we know why they are so low. Lesson learned and they have lost a customer for life. BTW, no money had exchanged hand or papers signed on the morning of our request. Buyer beware! More

Excellent service. Friendly and helpful staff, kept you informed, don't try to upsell unnecessary services. They take care of their customers.. Friendly and helpful staff, kept you informed, don't try to upsell unnecessary services. They take care of their customers.. More