Young Chevrolet

Wish I could give Young multiple 1 star reviews from each shady and dishonest experience. Update 2024 - Figured with some time and the turnover in the car industry things might have changed. I was wrong. shady and dishonest experience. Update 2024 - Figured with some time and the turnover in the car industry things might have changed. I was wrong. Went in this weekend and found a truck that was 90% of what we were looking for. Young and AFCU was doing a deal that if you buy a car by today you got 5 years of maintenance and 1 year of gas. At the final hour we agreed on a price due to the price plus the maintenance and gas got us at the out the door price we wanted to be. (Well we were still $500 off, but close enough). We decided to do the deal. As I was about to sign the final paperwork the Sales Manager came in and said "Oh we probably forgot to mention, to get you that price you don't qualify for the $1,200 in gas". Not only did they "forget to mention" they factored it into the deal to get us to say yes today. Classic 'Bait and Switch' at the final hour. Based on previous experiences, this is just how Young Chevrolet does business. Promises one price and then changes the terms either right after service or as your pen touches the paper. When I shared my previous experiences with the manager, he said "let me call the GM to see what we can do". He walked out and returned 30-60 seconds later saying "sorry we can't do the price we promised and the gas". There is no way he was able to call the GM in that time, let alone explain the situation I had just shared for an opportunity to make it right. It's fine you can't do the deal, but you don't need to lie, cheat, and scam a person to hopefully get lucky they didn't notice. Do yourself a favor and slow down the deal at Young and double check the fine print. Better yet, just stay away and save yourself some time and thousands of dollars. Added a picture of the deal for visibility - They will honor these promos IF they can add the price of the deal to your car. If they lower the car price you lose the deal. 1 or the other ------Previous Review---------- 3rd times the charm. This is my 3rd experience with Young and each is as bad as the other. Young is greedy, insensitive, and manipulative. 1st time we found our dream car and priced it out using our GM discount. Young added an extra couple thousand dollars. We had GM corporate call them to tell them the price, but still didn’t budge. 3 days later they called to honor the price but it was too late. We already bought another car. 2nd time was a service appointment for our Jetta. Uber offered a GM discount for a $30 synthetic oil change. Service said they would honor. After the work was done they charged me $60 saying “we didn’t have the cheaper synthetic in stock”. Even though they quoted me $30. This time was supposed to be a FREE service from GM for a new car purchase. However due to Covid, it was 3 weeks past the 2 year mark. I called Murdock and they said they would honor it. Young would not, but they ‘already started the work’. In exchange they said they would do the service for $60. When I went to pay, my bill was almost $90. Terrible company that does not put the customer first ever. 3 times, 3 different situations, 3 different employees/managers, and each time the same outcome. A greedy approach that strong arms people to paying a little more then agreed upon. Young is the perfect example of a 1960s used car salesmen. They have not changed their experience or strategy with time. More

I am a retired disabled veteran that was on my way from Wyoming to Nevada and I can not say enough about Jaden and the service department at young Chevrolet! Thanks Jaden! Wyoming to Nevada and I can not say enough about Jaden and the service department at young Chevrolet! Thanks Jaden! More

They agreed to match a deal I had on a new truck from a dealership that is farther away + throw in a clear bra to obtain my business. 2 hours into the paperwork process they said they would only give me t dealership that is farther away + throw in a clear bra to obtain my business. 2 hours into the paperwork process they said they would only give me the clear bra if I purchased the tire warranty and the shadow box which I did not want. I resent the fact that they did not keep their verbal promise. More

My experience was underwhelming and I will never buy another vehicle from Young Chevrolet again. They sold me an extra $2,468 in items that were not explained or even mentioned to me at the time of sig another vehicle from Young Chevrolet again. They sold me an extra $2,468 in items that were not explained or even mentioned to me at the time of signing. Beware at time of signing for Resistall, stone shield, road hazard tire, etc. Yes I signed the contract but none of these items were brought to my attention. Just a quick sign right here. BEWARE folks! More

Failed me as a customer My 2014 Chevy Cruze had check engine light go on at 53,000 miles. Code was P0299, which is Turbocharger Underboost. The turbo needed replacement. T My 2014 Chevy Cruze had check engine light go on at 53,000 miles. Code was P0299, which is Turbocharger Underboost. The turbo needed replacement. They told me to bring it in the next day, but ONLY IF the check engine light was still on. Next morning it was off so I called and they said they couldn't diagnose it so don't bring it in. It came on again last week, at 89,000 miles, with the same code. They told me to bring it in the next day, but ONLY IF the check engine light was still on. Next morning it was off BUT I TOOK IT IN ANYWAY. Somehow, who knows how, they were able to pull the code and tell me it was P0299. If they had done that at 53,000 miles I would not be paying for a new turbocharger, which is 1500 bucks. Now, they refuse to do anything about it. The warranty on the turbocharger is 80,000 miles. Seems reasonable to me that Young and/or Chevrolet cover it considering what happened at 53,000 miles. I see this as dishonest service, and what did they have to lose? Chevrolet would have covered the warranty claim! More

Great Service I love the service department the are amazing I feel comfortable and everything is explained in detailed to me will only bring my cars here from now o I love the service department the are amazing I feel comfortable and everything is explained in detailed to me will only bring my cars here from now on. More

Not happy I will never recommend or buy from you again. Horrible service they lost my car had to report it stolen and the water pump blew within 2 days. DON'T G I will never recommend or buy from you again. Horrible service they lost my car had to report it stolen and the water pump blew within 2 days. DON'T GO THERE!!!!😠 More

Fantastic Experiance I recently purchased a 2019 Silverado Duramax 3500HD that I love. I first went to Layton Hills dodge and was treated poorly. They didn't even want to I recently purchased a 2019 Silverado Duramax 3500HD that I love. I first went to Layton Hills dodge and was treated poorly. They didn't even want to take my lease 2016 Ram Rebel in on trade saying "it would stay on the lot too long ". It's payoff was 31500.00, with a KBB retail value of 35k to 39k. Young Chevrolet saw the profit and put me in a much better vehicle. There sale staff was excellent! I'm now a Chevy man! More

Not fun Went in looking for a truck with 4 wheel drive and a v8. Left in a V6 Equinox that they couldn’t sell. I definitely let these guys walk all over me. T Went in looking for a truck with 4 wheel drive and a v8. Left in a V6 Equinox that they couldn’t sell. I definitely let these guys walk all over me. They flat out told me I wasn’t allowed to have a truck. I won’t go back to these guys. More

Excellent staff Cydney helped us make our dreams conve true! Ask for her! Very friendly and helpful. Before you buy anywhere else, visit Cydney at Young Chevrolet. Cydney helped us make our dreams conve true! Ask for her! Very friendly and helpful. Before you buy anywhere else, visit Cydney at Young Chevrolet. More