York Volkswagen Inc
York, PA
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I live about 125 miles away from York VW I first called the dealer because they had the VW EOS that I was looking for and I ask the operator for sales and Tim Smith answer the call. and he was very kind an the dealer because they had the VW EOS that I was looking for and I ask the operator for sales and Tim Smith answer the call. and he was very kind and gave me some very good information on the EOS. So my son and I went down to York VW to look at the 2009 VW EOS and we were treated very well by Tim Smith and everyone who help with puchase of the 2009 EOS. Yes I am very happy with the VW and the dealership and I am going to send other friends to Tim Smith and the York VW Dealership. More
I had a wonderful experience at York Volkswagen! I did a price quote request online and Mike Grady returned my request the next day. He had some questions that I could not answer about what package I was i price quote request online and Mike Grady returned my request the next day. He had some questions that I could not answer about what package I was interested in so I told him I would be in that afternoon to look at the cars. I got to the dealership and he met with me to discuss my options. I took a test drive with Adam and he showed me everything I could possibly need to know about the car. We worked out a great deal and now I am leasing a brand new Jetta! I absolutely love it! Thanks York VW!! More
We had been emailing York VW back and forth about what we were looking for and the options we were interested in. We wound up going in to test Drive a few different models and actually did not absolutely lov were looking for and the options we were interested in. We wound up going in to test Drive a few different models and actually did not absolutely love what we thought we wanted. Mike actually had a demo car there that he let us test drive. We definitely loved the demo car. Was top notch. Mike did everything and them some so we would leave happy. We actually left with the car although we had no real intention of buying that day but felt at home at York VW. I would highly recommend to any and all of my friends in the market for a new car to check out York VW first you wont be disappointed especially with the very knowledgeable sales staff. They wont let you leave till you are 100% confident in your ability to operate all of your features on your new VW. Dont wast our time going anywhere else! More
My first contact was via the internet and Mike responded to my request promptly and succintly. There was not a barrage of phone calls afterwards as I got from other dealers. Once we made personal contact Mi to my request promptly and succintly. There was not a barrage of phone calls afterwards as I got from other dealers. Once we made personal contact Mike was there to answer questions and provide facts but was not at all pushy. When the sale was complete Mike knew I was pressed for time when I was ready to pick the car up...EVERYTHING was ready to go and my wife and I were in and out just as Mike promised. Aaron did an expceptional job explaining the features of the vehicle and the follow up services that were available from the dealership...again without undue pressure. He truly made me feel like I could call anytime with the smallest question or concern and he would take care of it. More
Worth The Drive to Pennsylvania from Maryland. Great Customer Service. Honest Folks. No pressure and great service included. Nice selection of vehicles and current updated inventory on website Customer Service. Honest Folks. No pressure and great service included. Nice selection of vehicles and current updated inventory on website More
They didn't have the new Golf that I particularly wanted, but were extremely willing and eager to help find exactly what I wanted. It took about a week to get it, due to dealer trades and a weekend. It was d but were extremely willing and eager to help find exactly what I wanted. It took about a week to get it, due to dealer trades and a weekend. It was definitely worth the wait! Tim only called when he had information, was very easy to talk to, and willing to answer any questions honestly. Mike was very friendly and informative with the financial process. I would buy another VW any day! More
Mike and Fellow employees did an exceptional job at finding my needs or wants when it came down to what I was looking for. They were also very quick on the questions I asked and in turn finding the thi finding my needs or wants when it came down to what I was looking for. They were also very quick on the questions I asked and in turn finding the things I wanted in the car. Their work was very professional and Friendly as soon as I walked in the door. They also accepted the needs I wanted met for the trade in. All in all my time spent with Mike and the Vw employees was very satisfying and defiantly positive. I will be back again for another Vw in the future. More
Adam was extremely helpful in showing me through the different features of the 2011 Jetta. He first helped me identify the aspects of the car that I truly valued and we went from there. He was very pers different features of the 2011 Jetta. He first helped me identify the aspects of the car that I truly valued and we went from there. He was very personable and attentive as well. He even went the extra mile to make sure no dirt spots were missed after it was cleaned up. More
Beware of used vehicles! Within 15 minutes after driving off lot the engine light came on. We returned it for service, they kept it over a month! When we finally got it back not all repairs had been done. off lot the engine light came on. We returned it for service, they kept it over a month! When we finally got it back not all repairs had been done. We tried to trade it back in and they wouldn't give us even close to price we paid saying it was only worth about $6,000 LESS than what we paid. Big ripp off! Buyer beware!! More
Took my car in for AC problem. After 2 hrs diagnostic time they could not find the problem. Asked to keep car overnight and authorization for additional diagnostic time. Refused to leave car overnight time they could not find the problem. Asked to keep car overnight and authorization for additional diagnostic time. Refused to leave car overnight since I told them when I made the appointment I needed my car back the same day. Took car to another shop -- found out problem was a blown fuse. Had similar experience with ABS system. York VW recommended new ABS system; all I needed was a new fuse. More