York Volkswagen Inc
York, PA
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The staff was friendly and helpful, and they got my car in and out quickly. They also explained everything they were doing in a way that I could understand. I would definitely recommend these guys to anyon in and out quickly. They also explained everything they were doing in a way that I could understand. I would definitely recommend these guys to anyone looking for a great place to have their car serviced. More
The level of service received was exemplary, and they walked me through what my car needed. Mike Campagna was more than helpful. Great group of people here! walked me through what my car needed. Mike Campagna was more than helpful. Great group of people here! More
Deserves zero stars Run away from this dealership. This is the most unprofessional, disrespectful dealership ever. They will lie to you and attempt to give you bait and switch. You can apply for r This is the most unprofessional, disrespectful dealership ever. They will lie to you and attempt to give you bait and switch. You can apply for rebates that you qualify for but they will attempt to take them from you when you say you’re not going to finance thru them because they give you an outrageous rate and you already have a better rate. Both Sales Managers have absolutely no customer service skills. Especially Eli doesn’t know his head from a hole in the ground. If Eli is your sales manager on your deal, just walk over to the service department for some Lube!! If your looking for a dealership that will attempt to screw you over, treat you like crap even when you try and pay with cash in full, has no customer service skills, and you want to be treated like dirt then this is your dealership, otherwise, if you want a good deal and want to be treated like an actual customer then this place is definitely not for you!! Ruuunnnnnn from this dealership. More
I identified a pre-owned Jeep Cherokee and after some correspondence drove over an hour to test drive. Eli a business manager and Sam the salesman could not have been more professional, nice, informativ correspondence drove over an hour to test drive. Eli a business manager and Sam the salesman could not have been more professional, nice, informative, and willing to work on a deal. Although they are there to make money I never felt like they were pressuring me. I purchased the vehicle. They delivered my car so I did not have to make the long drive back. UPDATE – As of 4/24/2022 I NEED to change the experience from a positive to a negative. There are current issues. The transaction was very non pressured but the follow up has been awful. I let my guard down and have paid the price. I was not provided with a copy of the work performed when the vehicle was traded in to make it sale ready. I was informed by a Sales Manager, ELI, that the purchase price advertised was only good if financed through the dealer. I was able to fight for the price after much back and forth. Secondly, I was also informed that I was not entitled to a $ 250 gas card that was also advertised for the purchase of a new or used vehicle. Also note they try to charge for "Courtesy Guard" on all used vehicles valued at $399, which was also removed after discussion. I would strongly recommend that if purchasing you obtain EVERYTHING in writing and review the advertised pricing and incentives so there is no misunderstanding. Last UPDATE 5/1/2022 - The General Manager, Chris B. called me and we discussed situation. He offered me more than I expected and I appreciated his efforts and would consider doing business again. More
Apparently its their practice now to basically hold an auction for a car until its arrives. I had inquired about a vehicle. I was told that they haven’t received the vehicle yet, but there was currently a auction for a car until its arrives. I had inquired about a vehicle. I was told that they haven’t received the vehicle yet, but there was currently an offer of 3000 over msrp. I was then asked if i would like to put a higher offer in on the vehicle. More