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York Dodge Chrysler Jeep - Service Center

Prescott, AZ

4.7
537 Reviews

537 Reviews of York Dodge Chrysler Jeep - Service Center

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September 03, 2024

Wonderful service as always! Thank You. Its's my go to service center when in need. More

by acornjennifer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hernandez
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August 11, 2024

Very courteous and great customer service I will definitely be returning Jake was especially great More

by Sea.ray20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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June 28, 2024

I took my Jeep Grand Cherokee in to replace a burnt headlamp. I was told by Emily (service advisor) that the entire headlamp assembly had to be replaced because the bulb overheated. When I challenged t More

by Madesranleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
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Jun 28, 2024 -

Madesranleau responded

I deeply regret coming to your dealership for repairs. I shall henceforth take my vehicle to Jim’ Auto Repair Clinic and advise my Jeep owning friends to do the same.

June 16, 2024

I've been taking my 2018 Jeep Cherokee to York since day one. I'm very satisfied with the service they give me. Jake, Steve, and now Emily are knowlegable and steered me to the problem. A dead battery. Now More

by gtedwelsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily, Melissa
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June 06, 2024

Service was thorough and courteous. .Service representative was very professional and explained things very well More

by meemarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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May 29, 2024

I got the pleasure of working with Emily Vogt for my Auto Butler appointment. She was attentive, kind, & answered all of the questions I had. I look forward to working with her in the future for my car servi More

by Alexa Noragus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Vogt
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March 16, 2024

Good service people at front really nice the place is clean.. is just a thing when I go there I take my toddler and I think it would be nice if you guys have a tv for the kids More

by fedejasso930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was really awesome
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March 12, 2024

Their mark up on parts is 20% over MSRP. What a bunch of crooks. Paid $346 for a water pump with no gasket. Mopar MSRP is $289. More

by Ripped off
Service Price Transparency
Recommend Dealer
No
Employees Worked With
N/A not their fault
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February 15, 2024

Staff were cooperative and helpful while servicing my 2021 Ram Pickup. I’m very happy with my experience. More

by Tom.ramme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We're glad you had a positive experience with our team while servicing your 2021 Ram Pickup at York Dodge Chrysler Jeep Ram. We appreciate the kind words.

February 09, 2024

York's service department was quick, dependable, friendly, and the waiting area is comfortable for the customer that chooses to wait to rather using the dealership free transportation van. More

by JTG
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 13, 2024 -

York Dodge Chrysler Jeep responded

We appreciate hearing about your positive experience with York Dodge Chrysler Jeep Ram's service department and waiting area. We're glad to know you found our pace reliable and enjoyed our team's friendliness. Your kind comments mean a lot to us!

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