Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
York Dodge Chrysler Jeep
Prescott, AZ
820 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 820 reviews
October 18, 2024
Took my ailing Ram 1500 into the dealer without an appointment after taking it to a different dealer three times for the same issues. Tony Nichols was very helpful, got all the information on my truck appointment after taking it to a different dealer three times for the same issues. Tony Nichols was very helpful, got all the information on my truck and what it was doing. In less than a day they had my problems diagnosed, knew that they had the parts in stock, and that it would be covered by warranty. I had the truck back two days later and it is running like new. I can't say enough about the professionalism of Tony and the techs who fixed my truck, and will be using York again. More
by DECollins
Employees Worked With
Tony Nichols.
October 05, 2024
I appreciated the low pressure. I went in knowing exactly what I was looking for and they did not try to push anything different, Nick was awesome to work with. James gave me a fair I went in knowing exactly what I was looking for and they did not try to push anything different, Nick was awesome to work with. James gave me a fair deal and Dan took care of us with financing and warranties. laid-back professional atmosphere, second vehicle I have bought from them More
by Jeff
Employees Worked With
Nick, James, Dan
June 28, 2024
I took my Jeep Grand Cherokee in to replace a burnt headlamp. I was told by Emily (service advisor) that the entire headlamp assembly had to be replaced because the bulb overheated. When I challenged t headlamp. I was told by Emily (service advisor) that the entire headlamp assembly had to be replaced because the bulb overheated. When I challenged this assertion, she backed away and confessed it was just the bulb, but the bulb cost $425.00! I recently found replacement bulbs on Amazon for $40 - $50! In the end, after spending $750 - the did not resolve the problem. The other headlamp is now not working-indicating the problem was unrelated to their fix. These kinds of business practices are indicative of widespread institutional corruption. How else can there be this collusion between the service technicians, parts and service technicians. I strongly advise you seek other remedies/dealerships for your service needs. More
by Madesranleau
Employees Worked With
Emily
June 16, 2024
I've been taking my 2018 Jeep Cherokee to York since day one. I'm very satisfied with the service they give me. Jake, Steve, and now Emily are knowlegable and steered me to the problem. A dead battery. Now one. I'm very satisfied with the service they give me. Jake, Steve, and now Emily are knowlegable and steered me to the problem. A dead battery. Now I'm rolling carefree. More
by gtedwelsh
Employees Worked With
Emily, Melissa
