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York Chrysler Dodge Jeep Ram of Plainfield - Service Center

Plainfield, IN

4.2
1,488 Reviews

1,488 Reviews of York Chrysler Dodge Jeep Ram of Plainfield - Service Center

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December 01, 2022

Multiple times within 2 years of service this department has fallen short of adequate performance. More

by Former Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Holtsclaw, Sean Hodges
Dec 01, 2022 -

York Chrysler Dodge Jeep Ram of Plainfield responded

Please give me a call to discuss your experience. Your feedback is welcome. We are always striving to improve.

December 01, 2022

Employees are very knowledgeable and friendly. Fast service and very helpful keeping me informed through the whole service. More

by msaunders7208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw, Brian McNamee
December 01, 2022

Service manager I talked with was very polite. Price of services was reasonable and everything was explained. More

by rickendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holz, Mark Holtsclaw
November 30, 2022

Asked for a 5 tire rotation and got 4. I understand that they’re doing some renovations there but there’s nowhere for customers to park out by the service entrance. I had to park in the em More

by scopas46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Holz
November 29, 2022

Had an appointment for 7 weeks, on the 3rd day the vehicle was there they worked on it. $2600 later, my vehicle acts like it's going to die when reversing it wasn't that way when I brought it in. I'm More

by ASHLEYSUE302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Holtsclaw
November 29, 2022

Got there early, and was waited on early as well, staff courteous & informative! Always appreciate the extra smiles they give! More

by aanimalkeeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, oil change guy
November 25, 2022

After waiting a month for an appointment my car was not looked at on the day it was supposed to be. It somehow got put on hold of which I found out about only because I called to check on it as no one had More

by pamalahurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wheat, Mark Holtsclaw
November 24, 2022

Thanks for working us in your busy schedule which enabled us to be with family in Tennessee. More

by JWILLYBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barrow
November 24, 2022

Friendly courteous interaction with Steve Wheat. Great notification of status of the repair. We will return. More

by NINJANEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Wheat
November 23, 2022

Terrible service area. They messed up our dodge 3500 and then didn’t want to fix it. They didn’t take calls or return calls. Never again More

by coyotehunter4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Holtsclaw
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